• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

PleskFatalException error

N

Navweb

Guest
I have come across this problem below and it is preventing me from using the control panel now. Any suggestions or ideas on how I can resolve this issue?

Paul.

ERROR: PleskFatalException
DefPackageMng() constructor failed: defpackagemng failed: Access is denied. (Error code 5) at CreateProcess 'C:\WINDOWS\system32\cmd.exe /c ""C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe" --get"'
at execUtil C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe --get on C:\Program Files\SWsoft\Plesk\admin(PleskSrvClient::execUtil line 435)
at execute console command --get(vconsoleapp::start line 128)
at execute "C:\Program Files\SWsoft\Plesk\/admin/bin/defpackagemng" --get(vconsoleapp::run line 138)

Additionally, an exception has occurred while trying to report this error: PleskFatalException
DefPackageMng() constructor failed: defpackagemng failed: Access is denied. (Error code 5) at CreateProcess 'C:\WINDOWS\system32\cmd.exe /c ""C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe" --get"'
at execUtil C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe --get on C:\Program Files\SWsoft\Plesk\admin(PleskSrvClient::execUtil line 435)
at execute console command --get(vconsoleapp::start line 128)
at execute "C:\Program Files\SWsoft\Plesk\/admin/bin/defpackagemng" --get(vconsoleapp::run line 138)

0: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:153
psaerror(string 'DefPackageMng() constructor failed: defpackagemng failed: Access is denied. (Error code 5) at CreateProcess 'C:\WINDOWS\system32\cmd.exe /c ""C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe" --get"'
at execUtil C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe --get on C:\Program Files\SWsoft\Plesk\admin(PleskSrvClient::execUtil line 435)
at execute console command --get(vconsoleapp::start line 128)
at execute "C:\Program Files\SWsoft\Plesk\/admin/bin/defpackagemng" --get(vconsoleapp::run line 138)')
1: C:\Program Files\SWsoft\Plesk\admin\plib\class.DefPackageMng.php:19
defpackagemngMaker()
2: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:1635
add_optional_locales(string 'Login is incorrect.')
3: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:1613
lmsg(string 'Login is incorrect.')
4: C:\Program Files\SWsoft\Plesk\admin\plib\messages.php:142
message_to_string(string 'Login is incorrect.')
5: C:\Program Files\SWsoft\Plesk\admin\plib\messages.php:153
render_message(string 'Login is incorrect.', integer '4', string '')
6: C:\Program Files\SWsoft\Plesk\admin\plib\messages.php:198
render_messages(integer '7')
7: C:\Program Files\SWsoft\Plesk\admin\plib\class.Form.php:263
Form->assign()
8: C:\Program Files\SWsoft\Plesk\admin\htdocs\login_up.php3:167
 
I have come across this recently it is due to the changing of permissions on cmd.exe. The solution is to grant full system access to C:\WINDOWS\system32\cmd.exe although I still don't know the cause of these permissions changes yet.
 
Back
Top