nethubonline
Basic Pleskian
After upgrade the Plesk to most updated version: Plesk Onyx Version 17.5.3 Update #22 , Backup manager becomes not accessible, it is same to this KB: Backup manager is not accessible: The system cannot find the file specified
We checked the reason becuase Symantec Endpoint Protection detects pmm-ras.exe infected by WS.Reputation.1 , so that the file is quarantined and make the Backup manager fails.
However, it is weird that I download pmm-ras.exe again today, Symantec doesn't show alert anymore......
Below is the report from Symantec Endpoint Protection
Filename Risk Action Risk Type Logged By Original Location Computer User Status Current Location Primary Action Secondary Action Action Description Date and Time
pmm-ras.exe WS.Reputation.1 Quarantined Insight Network Threat Auto-Protect scan c:\program files (x86)\parallels\plesk\admin\bin\ abc SYSTEM Infected Quarantine Quarantine Leave alone (log only) The file was quarantined successfully. 17/9/2017 4:31
We checked the reason becuase Symantec Endpoint Protection detects pmm-ras.exe infected by WS.Reputation.1 , so that the file is quarantined and make the Backup manager fails.
However, it is weird that I download pmm-ras.exe again today, Symantec doesn't show alert anymore......
Below is the report from Symantec Endpoint Protection
Filename Risk Action Risk Type Logged By Original Location Computer User Status Current Location Primary Action Secondary Action Action Description Date and Time
pmm-ras.exe WS.Reputation.1 Quarantined Insight Network Threat Auto-Protect scan c:\program files (x86)\parallels\plesk\admin\bin\ abc SYSTEM Infected Quarantine Quarantine Leave alone (log only) The file was quarantined successfully. 17/9/2017 4:31
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