Prevent Backup Manager creating daily broken files

[aless]

Hello,

after a server migration the Backup Manager keeps performing daily incomplete or broken backups. Note that no schedule is active in Tools & Settings > Backup Manager > Scheduled Backup Settings. This is very annoying, since every day I need to manually remove the failed backup.

Is there a way to stop the Backup Manager performing the automated backup?

But most important, why Backup Manager sistematically fails and generates broken files?

Thanks.

All the best,
alessandro

 

[IgorG]

Make sure that you there are no orphaned backup tasks in /usr/local/psa/PMM/tasks/ directory.
Remove them if necessary.

 

[aless]

No orphaned backup tasks in /usr/local/psa/PMM/tasks/
The directory looks like empty.

 

[IgorG]

What about records in BackupsScheduled table of psa database?

 

[aless]

I have found 2 rows there (please see a screenshot here http://imgur.com/LzoX4Ye)
Is it safe to remove them?

 

[IgorG]

Is it safe to remove them?

I suppose that you can if you are sure that it is not necessary backup tasks.

 

[aless]

Thank you. From where in Panel are those rows and the related values generated?

 

[IgorG]

Thank you. From where in Panel are those rows and the related values generated?

It should be somewhere in Scheduled Backup.

 

[aless]

Thank you.

I manage backups differently so I think I will go for deleting those rows in the database. Before I do that though, I would like to understand why the backup process regularly fails.

I found this error log:
Line 428 error: Element 'explicit-ip': Missing child element(s). Expected is ( ip-address ).

How can I investigate more the issue in order to solve it?

Thanks, and all the best,
alessandro