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AlkatraZ
Basic Pleskian
Technical information:
CPU GenuineIntel, Intel(R)Core(TM) i7-3770 CPU @ 3.40GHz
Version Parallels Plesk Panel v11.0.9_build110120608.15 os_SuSE 12.1
OS openSUSE 12.1
===
Describe the problem in order:
1) Today went to the Control Panel, checked update, see that there are any updated base packages... (Updates and Upgrades)
2) I see that there is Component Update, clicking on the link I see that there are updates base packages...
3) I press "Update"...
>> Then the problems begin
4) The update window hangs
5) PLESK enters the state of "stop", the update is not performed, the Control Panel is not available, although the sites are visible.
6) Using SSH run PLESK, everything starts to work, but no updates.
7) Using SSH give the command to update: /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base
8) The update seems to have gone well
9) However, then there are the main problems. All of the sites are not available, the control panel is also not available.
10) When using SSH stop the Firewall: /sbin/rcSuSEfirewall2 stop
everything is restored, the sites are visible and there is access to the Control Panel.
11) As soon as I launch the Firewall, the problem persists. I before update did not change any Firewall settings...
===
How to solve the problem?
I would be grateful for help.
CPU GenuineIntel, Intel(R)Core(TM) i7-3770 CPU @ 3.40GHz
Version Parallels Plesk Panel v11.0.9_build110120608.15 os_SuSE 12.1
OS openSUSE 12.1
===
Describe the problem in order:
1) Today went to the Control Panel, checked update, see that there are any updated base packages... (Updates and Upgrades)
2) I see that there is Component Update, clicking on the link I see that there are updates base packages...
3) I press "Update"...
>> Then the problems begin
4) The update window hangs
5) PLESK enters the state of "stop", the update is not performed, the Control Panel is not available, although the sites are visible.
6) Using SSH run PLESK, everything starts to work, but no updates.
7) Using SSH give the command to update: /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base
8) The update seems to have gone well
9) However, then there are the main problems. All of the sites are not available, the control panel is also not available.
10) When using SSH stop the Firewall: /sbin/rcSuSEfirewall2 stop
everything is restored, the sites are visible and there is access to the Control Panel.
11) As soon as I launch the Firewall, the problem persists. I before update did not change any Firewall settings...
===
How to solve the problem?
I would be grateful for help.
