problem to send email from entourage

[hodan]

dear all,

i have problem to send mails from entourage when i use enable check button smtp requires authentication i will get error message : Authentification failed because entourage doesn't support any of the available authentication methods, error -17897


anyone had the same?

thanks,
for help

 

[magisoft]

YEP! Same here.

Trying to find a workaround... hate to tell the client "sorry - take your hosting elsewhere!"

or
"I know you use entourage for everything else, but you'll need to use another program for email..."

 

[sammykona]

Anyone find a solution to this? I have a client with the same problem:

"authentication failed because entourage doesn't support any of the available authentication methods"

Microsoft says this:
http://support.microsoft.com/kb/842882

CAUSE
This problem occurs when the Post Office Protocol version 3 (POP3) server or the Simple Mail Transfer Protocol (SMTP) server uses NTLM version 1 authentication. Entourage 2004 for Mac no longer supports NTLM version 1 authentication.


so does qmail use NTLM version 1?

TIA
Sam

 

[thewolf]

Hi,

Did anyone find a fix for this?

Thanks.

 

[webfeatus]

NTLM version 1 authentication

MY QUESTION TO SERVER ADMIN:
Is it possible to set the server to use an auth/challenge version that mac entourage and all other email clients can accommodate?

SERVER ADMIN RESPONSE:
I am afraid this is not possible.

NOTE:
This issue does not exist with cPanel.

FACT:
A very annoying and unfriendly situation.

QUESTION:
What can be done about this?

 

[stephanic]

Hi,
May be your entourage file has got corrupted and that is why you are not able to send email. If this is the situation then you should first fix the error and after that you can send email from entourage. You can use Entourage fire repair tool for fixing the problem. This is one of the best tool to repair entourage database.
See more on: http://entourage.filerepairtool.net/blog/fix-sync-services-encountered-problem-needs-closed