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Problem upgrading from 10.0.3 to 10.4.4

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Paul Hallbeck, Dec 19, 2011.

  1. Paul Hallbeck

    Paul Hallbeck Guest

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    Problem upgrading from 10.3.0 to 10.4.4

    Hi
    I have some questions about autoinstaller

    I upgraded a magento site and in the upgrade i should delete /var/cache i the site root. Now I accidentally deleted var/cache in the server root, probably not good.

    When I try to upgrade my server to v 10.4.4 via the web interface I get this error.
    ________________________
    Installation started in background
    Checking whether the package dependencies are resolved.
    E: Couldn't find package pp10.13.4-bootstrapper
    ---X--- `apt-get` output ---------------------
    Reading package lists...
    Building dependency tree...
    Reading state information...

    ---------------------- `apt-get` output ---X---
    Collecting error details into log file...
    Error: Installation will not continue
    Not all packages were installed.
    Please, contact product technical support.
    _____________________________

    Looks like I´m missing bootstrapper.

    Now I wonder if I may use some command to correct the bootstrapper problem?
    Maybe something like
    wget -O - http://autoinstall.plesk.com/one-click-installer | sh

    If I run a command like this will everything be deleted on my server? Or is it just upgrading any missing package?
    Shall I use some other command?

    My server is Debian 5.0 (Lenny) x86

    // Paul
     
    Last edited by a moderator: Dec 21, 2011
  2. GothicJB

    GothicJB New Pleskian

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    I've run the autoinstaller and never had it "wipe" my server it just tries to update/upgrade whatever is needed as far as I could ever tell. However, maybe someone with a little more info can chime in on this one.
     
  3. Jay Versluis

    Jay Versluis Basic Pleskian

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    Hi Paul,

    I've run the autoinstaller so many times in the last two weeks I feel like I'm an expert ;-) No it won't wipe your data, the installer will only try to update your system. If it's not successful, it will exit with an error message and leave the system at your current version - like GothicJB said.

    Good luck!
     
  4. Paul Hallbeck

    Paul Hallbeck Guest

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  5. Jay Versluis

    Jay Versluis Basic Pleskian

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    If you don't specify a source then it will access the Parallels repositories (as fresh as can be). you only need to specify a source if you want to install from a mirror, then add

    --source /path-to-your-mirror
     
  6. Paul Hallbeck

    Paul Hallbeck Guest

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    Ok tried it..

    After running the command I got connected and resolving autoinstall.plesk.com and a little bit else then I got the information that I have Plesk v 10.3.1 installed. And Please, use Parallels installer from web Interface or CLI.

    Tried that and I still get the same answer saying.
    ----------------------------------------------------------
    Installation started in background
    Checking whether the package dependencies are resolved.
    E: Couldn't find package pp10.13.4-bootstrapper
    ---X--- `apt-get` output ---------------------
    Reading package lists...
    Building dependency tree...
    Reading state information...

    ---------------------- `apt-get` output ---X---
    Collecting error details into log file...
    Error: Installation will not continue
    Not all packages were installed.
    Please, contact product technical support.
    ----------------------------------------------------------
    Any other command to force update in root?

    // Paul
     
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