ruleragency
New Pleskian
Hello,
I have a problem with one of my servers with plesk for a long time.
I have two ip's installed.
OS: CentOS Linux 8.5.2111
Product: Plesk Obsidian Version 18.0.41
Main IP (Main and Plesk Licenced): xxx.xxx.xxx.51
Fallback IP: xxx.xxx.xxx.59
Every-time month i am trying to retrieve the new license and i get the below error:
The current Plesk license cannot be used with the xxx.xxx.xxx.59 IP address because the license is bound to another IP. This may happen if the license is used on multiple servers, which goes against Plesk End-User License Agreement: Legal. If you use the license on multiple servers, you need to buy a separate license (Plesk Pricing) for each server. If you have questions regarding this issue, contact our Licensing and Purchase team: Licensing and Purchase support
For some reason it recognizes the fallback IP as the main ip. As a result every month i have to remove the second ip, retrieve the license and then add the fall back ip all over.
If i don't do it in time, i get locked out of plesk and have to do this process from terminal.
I have a problem with one of my servers with plesk for a long time.
I have two ip's installed.
OS: CentOS Linux 8.5.2111
Product: Plesk Obsidian Version 18.0.41
Main IP (Main and Plesk Licenced): xxx.xxx.xxx.51
Fallback IP: xxx.xxx.xxx.59
Every-time month i am trying to retrieve the new license and i get the below error:
The current Plesk license cannot be used with the xxx.xxx.xxx.59 IP address because the license is bound to another IP. This may happen if the license is used on multiple servers, which goes against Plesk End-User License Agreement: Legal. If you use the license on multiple servers, you need to buy a separate license (Plesk Pricing) for each server. If you have questions regarding this issue, contact our Licensing and Purchase team: Licensing and Purchase support
For some reason it recognizes the fallback IP as the main ip. As a result every month i have to remove the second ip, retrieve the license and then add the fall back ip all over.
If i don't do it in time, i get locked out of plesk and have to do this process from terminal.