Problem with the license key downloaded from SwSoft.

[Jorge Rozas C.]

I downloaded in the SWsoft.com Plesk Reloaded 7.5 from Web site from Swsoft.com, I have a password to do it.

and I am using a plesk Reloaded in another Server IP with PLSK.xxxxxxxx.0002 until September 2006

I got a new license key PLSK.xxxxxx.0001 from Swsoft, but the problem is expired. it`s ware because I`m using the second key and i got the first license key.

Why the license key is expired, and i am using another license without problem.

Somebody told me that I have to export the license.

How do i do this?

Thanks for all again.

Rememeber I am new in this environment and i don`t wanna do mistakes.

Jorge

 

[Stranger]

Try to contact SWsoft online sales suuport. they will advise what to do.

 

[phoenixisp]

In your control panel go to:

Server -> License Management ->

and click on "Retrive Key". If you have a firewall in place (and you should) be sure that port 5224 is open. Plesk uses that port to update your key.