• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Problem with upgrade, now it doesn't recognize the license key

P

Pinx0

Guest
Hi, I had Plesk 9.3 and I tried to upgrade the Plesk Build Updater, it gave me some error and now it says the license key isn't valid for this version of Plesk (but it is still 9.3)

I tried to restore a backup but I can't! I'm only allowed to enter a new key, but if I load mine it says it's from another version :S

What can I do? Obviously all the websites are down since without key it only allows 1 domain or so...

Thanks for your help.
 
Contact your sales representative regarding all license related questions.
 
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