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Problems with Parallels Plesk Panel-Key-Update

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by AlbrechtB, Mar 21, 2010.

  1. AlbrechtB

    AlbrechtB Guest

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    Hello,

    I have a problem, with Parallels Plesk Panel-Key-Update. I always get messages that Parallels Plesk Panel-Key-Update is deferred due to problems . Tried to update it through the panel - I get a "SSL connection error".

    I tried the connection with telnet from the command line as described in the kb articles. Connection could be established. And now ? I am now in a kind of grace period with my license and I need help.

    Any advice is highly appreciated

    Regards, Albrecht
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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  3. AlbrechtB

    AlbrechtB Guest

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    No there ws another one telling how to check connection on that port via telnet...

    I tried the following:

    I tried then:
    My libcurl version is:

    libcurl4 cURL shared library version 4 7.19.0

    My OS : openSuse 11.1

    What shall I do ?
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    According KB article you should downgrade libcurl.
     
  5. AlbrechtB

    AlbrechtB Guest

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    Igor,

    I installed libcurl3-7.15.5. libcurl4-7.19.0 is still add. installed. Can't remove it because it will deinstall then most of the psa-modules. Curl itself is at 7.19.0 .

    Can't do that because I have Suse not Debian.

    I restartet and made the tests described in the kb article:

     
  6. AlbrechtB

    AlbrechtB Guest

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    and here is the rest of what I wanted to say (previous post ran out before I had finished it :) :

    I still get the ssl connect error when running the retrieve key command in plesk panel ?

    Regards, Albrecht
     
  7. AlbrechtB

    AlbrechtB Guest

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    ... and now today my key is expired ....

    Please Help !!
     
  8. NikoO

    NikoO Guest

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    Is there any solution to this problem? I ran into the same and I am not able to downgrade.

    Thanks

    Derion
     
  9. David Cottle

    David Cottle New Pleskian

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    Why are all these damn plesk packages hard codes against specific versions?

    Seems openssl and now libcurl.

    You should never have to not upgrade or exclude packages due to this :(

    Normally curl and libcurl go together. If everyone built packages like plesk do, one single update means 50 packages need to be rebuilt!
     
  10. KlausR2020

    KlausR2020 Guest

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    Has anyone fixed this issue?

    I have the following nightmare on one of our SuSE 11.1 Servers:
    - Yast Online Update (YES, never do this if plesk installed) updated libcurl and guess what: Key-Update-Status
    SSL connect error

    The nightmare continues, if I saw Plesk 9.5... is available. Updated with autoinstaller from console with plesk default key, because I thought, may be the problem is fixed in this version.

    Now:
    Plesk is unuseable,because it says: SSL connect error

    Any Ideas?

    Regards, KlausR2020
     
  11. Christian Gassmann

    Christian Gassmann Guest

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    Same issue here, waiting for an urgent fix!

    OpenSuSE 11.1, Plesk 9.5.1, "ssl connect error" on key update :(

    Regards,
    Christian
     
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