Issue Remote Backup to Microsoft OneDrive Error

[Sebahat.hadzhi]

No, I am afraid, not yet, @Kolpsc. Our engineers are still troubleshooting this issue and trying to determine the culprit for it. We understand the importance of having healthy backups and we are doing our best to find the root cause of the issue. I would like to thank to everyone for their patience on the behalf of our entire team.

 

[theposeidonas]

Hello, has this issue been resolved? I've been struggling with my Linux network configurations for about 2-3 days. I initially thought the issue was solely on my end. After days of troubleshooting, I came across this topic. It's truly frustrating to encounter such a problem. I completely reconfigured my server's network settings and iptables multiple times, thinking it might be an issue on my side. I hope this problem gets resolved quickly. At the very least, a notification regarding this issue could have been sent to the Plesk panel. I've been dealing with this for days...

 

[Ch3vr0n]

Hello, has this issue been resolved?

No

 

[Sebahat.hadzhi]

@theposeidonas, we are sorry to hear about the inconvenience caused by this situation. Our engineers are still investigating the case and doing their best to identify and resolve the issue. I will update the thread as soon as there are more details on the matter.

 

[robskinn]

I have more details to share about this issue for anyone interested.

It appears that the issue is being caused by Microsoft OneDrive itself.
Our R&D team has created the following thread on GitHub page of Microsoft Graph and is currently waiting for a response:

• Unable to create a directory: The object specified does not belong to a list · Issue #1616 · microsoftgraph/msgraph-sdk-php · GitHub

At this time, the only available workaround is to temporarily reconfigure Plesk to create backups on an alternative storage solution (either local or remote).
Just in case, here is our KB article for reference:

• Plesk is unable to create backup on OneDrive storage: The object specified does not belong to a list.

 

[Kolpsc]

@robskinn , thanks for the sharing

 

[Sebahat.hadzhi]

Everyone, unfortunately, we still have no feedback from Microsoft regarding this case. I am sorry that we cannot provide any relevant feedback yet.

 

[ddowdell]

Adding myself to the list of people experiencing this.