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Remote mail issue

R

Raied@

Guest
Hello

when a user tries to access to his remote mail he gets the following error message:

The remote server has rejected the attempt to establish a session. Contact your system administrator for support. The error was: Plesk Agent reported error, code = 1011: Access denied. Your account has been disabled.

even there are other clients on the same server can access without any problem.

Best Regards
 
Hello,

The user account is not disabled
I can access to his remote mail from the server plesk ...
 
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