Question Remove Backup-Job for empty Customer

[SiegbertG]

Server operating system version

Ubuntu 16.4

Plesk version and microupdate number

Plesk Obsidian v18.0.34_build1800210325.10 os_Ubuntu 16.04

Hi,

I had removed all sites of a customer because they are transferred to an other server. But I forgot to disable a backup-task for this customer. Now this backup can't be edited or removed. It is invisible in Plesk.
I see only the fulfilled backups but can not see any link to open the backup-task gor editing or to delete it.
How can this 'ghost' be deleted?
I don't delete the customer. Maybe it is necessary to have a chance to delete the backup-task? Or must it be deleted to remove the backup-task?

Siegbert

 

[Kaspar]

Login to the customers account, navigate to the customer "account" settings (on the left side menu). You should be able to manage to backups form there.

 

[SiegbertG]

I tried that before creating the thread. In the customer settings is no link to the backup-manager. I can see only a "there are no sites" text.
I have only a screenshot in German: