• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Removing Users

E

Eyenigma

Guest
I recently signed up for a Virtual Server running Plesk. To familiarize myself with the system, I played around in the control panel creating clients, domains, and the like. I have deleted everything with intentions of starting anew.

But... now when I create the Client > Domain for real, I receive an error when creating the user name for the site:


Error: Unable to update hosting preferences: User <name> already exists. User <name> already exists.


I imagine this is due to a lingering database of users left over. How can I remove them and start fresh? I don't see any option for this in the control panel. From what I've read, it looks like I need to do SSH access? Is this right?
 
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