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[report] Plesk 10.4.4 statistics are never updated

Hello !

If i start :
./etc/cron.daily/50plesk-daily
manually, the statistic-update works fine !??? ( with MU5 )

What´s that ???

Debian Lenny x32 & x64 with PLESK 10.4.4 MU5 on all Servers !

Did you check your cron service at least?
 
IgorG,

I confirm also this issue. I have to launch manually statistics binary to update my stats.
(/opt/psa/admin/sbin/statistics --calculate-all)

Edit: I just installed MU6, I keep you inform if the issue persist.
 
Last edited:
Hello !

The daily statistic-update doesn´t now work with PLESK10.4.4 MU6, too.

EDIT :
The statistic update doesnt´t work with :
/usr/local/psa/admin/sbin/statistics --calculate-all
, and :
/etc/cron.daily/50plesk-daily
, too !!!

I get no errors...

But nothing works now !
 
Last edited:
the problems still persist / statistics in Plesk 10.4.4 are never updated

---------------------------------------------------------------
Parallels Plesk Panel 10.x for Linux, 10.4.4 MU6, Centos 6, i386

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
The daily statistics are not updated after upgrading Plesk from version 10.3.x to 10.4.4

ACTUAL RESULT
Statistics are never updated after running daily plesk script.
I also get the following error from the /etc/cron.daily/50plesk-daily:
[Wed, 14 Dec 2011 03:33:13 +0200] ! 1 Error: Execution failed: MySQL query failed: Unknown column '2639502type' in 'field list'

EXPECTED RESULT
Statistics should be updated after running daily plesk script.

ANY ADDITIONAL INFORMATION
--------------------------------------------------------------
 
Ok. I have forwarded it to developers. Let's wait their answer.
 
psa-pc-remote is eating all the cpu usage 600%-700%

---------------------------------------------------------------
Parallels Plesk Panel 10.x for Linux, 10.4.4 MU7, Centos 6, i386

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
The statistics now are updated but....
After applying MU7 I encountered another problem.
After a few running hours the following process psa-pc-remote is eating all the cpu usage 600%-700%.

ACTUAL RESULT
After a few running hours the following process psa-pc-remote is eating all the cpu usage 600%-700%. When I restart the process everything becomes to normal. As a quick fix a put the psa-pc-remote executable from MU5

EXPECTED RESULT
Paralles teams is playing with our nerves and our customers are getting very discontented. You fix something and broke another thing fixed in MU5.
 
SercaianuD,
Plesk Service Team will check it and I inform you with results as soon as I receive them. Thank you for report.
 
It seemed there is some mistake. Because there're both fixes in MU#7. Please try to restart pc-remote service. Because old process might to stay in the memory.
 
Hello! I've Plesk 10.4.4#15 on Debian 6, but my statistics are never updated in database. If I run this command I've some error with missing tomcat6 directories, etc.
/usr/local/psa/admin/sbin/statistics --calculate-all
I've created this directories, now statistics are appearing in the database but only if I run the command manually. Is it possible to update the statistics by cron? In my 50plesk-daily there are this rules:
#!/bin/sh

# install_statistics
/opt/psa/bin/sw-engine-pleskrun /opt/psa/admin/plib/DailyMaintainance/script.php >/dev/null 2>&1

# install_mysqldump
/opt/psa/bin/mysqldump.sh >/dev/null 2>&1

I think the first line does the job, but isn't. :( Please help me how to fix this problem.
 
If someone use Plesk 10.4.4 on Debian 6, please provide me some information from your system:

- 50plesk-daily file's content (in /etc/cron.daily/ directory)
- root user crontab (crontab -l)

Thenks!
 
Script run time was about 10 minutes, then a mail received "Parallels Panel was successfully updated". Here is the shell output:
# /opt/psa/bin/sw-engine-pleskrun /opt/psa/admin/plib/DailyMaintainance/script.php
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..61%..71%..82%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..49%..59%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..22%..61%..74%..100% was finished.
File downloading sso.inf3: 37%..51%..78%..100% was finished.
File downloading setemplates.inf3: 44%..94%..100% was finished.
File downloading pp-sitebuilder.inf3: 12%..26%..41%..90%..100% was finished.
File downloading billing.inf3: 16%..21%..39%..62%..73%..91%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
Checking for installed packages...
File downloading PSA_10.4.4/plesk-10.4.4-deb6.0-x86_64.inf3: 11%..27%..43%..59%..67%..79%..91%..100% was finished.
File downloading PSA_10.4.4/plesk-patches-10.4.4-deb6.0-x86_64.inf3: 10%..20%..31%..41%..51%..62%..71%..80%..95%..100% was finished.
File downloading SITEBUILDER_10.4.4/sitebuilder-10.4.4-deball-all.inf3: 100% was finished.
File downloading BILLING_10.4.4/billing-10.4.4-deball-all.inf3: 100% was finished.
Parallels Containers were detected. Trying to connect to VZAgent...Warning! Failed to connect to VZAgent: ioctl: Transport endpoint is not connected
Synchronizing the Debian APT package index files...
Hit http://ftp.debian.org squeeze Release.gpg
Ign http://ftp.debian.org/debian/ squeeze/contrib Translation-en
Ign http://ftp.debian.org/debian/ squeeze/main Translation-en
Ign http://ftp.debian.org/debian/ squeeze/non-free Translation-en
Hit http://ftp.debian.org squeeze Release
Ign http://autoinstall.plesk.com squeeze Release.gpg
Get:1 http://security.debian.org squeeze/updates Release.gpg [836 B]
Ign http://security.debian.org/ squeeze/updates/contrib Translation-en
Ign http://security.debian.org/ squeeze/updates/main Translation-en
Ign http://security.debian.org/ squeeze/updates/non-free Translation-en
Get:2 http://security.debian.org squeeze/updates Release [86.9 kB]
Ign http://autoinstall.plesk.com/debian/PSA_10.4.4/ squeeze/all Translation-en
Hit http://ftp.debian.org squeeze/main amd64 Packages
Hit http://ftp.debian.org squeeze/contrib amd64 Packages
Hit http://ftp.debian.org squeeze/non-free amd64 Packages
Ign http://autoinstall.plesk.com all Release.gpg
Ign http://autoinstall.plesk.com/debian/SITEBUILDER_10.4.4/ all/all Translation-en
Get:3 http://security.debian.org squeeze/updates/main amd64 Packages [194 kB]
Ign http://autoinstall.plesk.com all Release.gpg
Ign http://autoinstall.plesk.com/debian/BILLING_10.4.4/ all/all Translation-en
Ign http://autoinstall.plesk.com squeeze Release
Ign http://autoinstall.plesk.com all Release
Get:4 http://security.debian.org squeeze/updates/contrib amd64 Packages [674 B]
Get:5 http://security.debian.org squeeze/updates/non-free amd64 Packages [14 B]
Ign http://autoinstall.plesk.com all Release
Get:6 http://autoinstall.plesk.com squeeze/all amd64 Packages [18.7 kB]
Ign http://autoinstall.plesk.com all/all amd64 Packages
Ign http://autoinstall.plesk.com all/all amd64 Packages
Ign http://autoinstall.plesk.com all/all amd64 Packages
Ign http://autoinstall.plesk.com all/all amd64 Packages
Get:7 http://autoinstall.plesk.com all/all amd64 Packages [686 B]
Get:8 http://autoinstall.plesk.com all/all amd64 Packages [605 B]
Fetched 303 kB in 3s (90.3 kB/s)
Reading package lists...
Detecting installed product components.
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 11%..21%..31%..40%..50%..63%..72%..83%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..39%..59%..80%..100% was finished.
File downloading sitebuilder.inf3: 35%..48%..87%..100% was finished.
File downloading sso.inf3: 37%..51%..78%..100% was finished.
File downloading setemplates.inf3: 44%..100% was finished.
File downloading pp-sitebuilder.inf3: 19%..26%..41%..100% was finished.
File downloading billing.inf3: 11%..34%..80%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
Checking for installed packages...
File downloading PSA_10.4.4/plesk-10.4.4-deb6.0-x86_64.inf3: 11%..27%..55%..67%..100% was finished.
File downloading PSA_10.4.4/plesk-patches-10.4.4-deb6.0-x86_64.inf3: 13%..20%..31%..41%..50%..61%..71%..81%..90%..100% was finished.
File downloading SITEBUILDER_10.4.4/sitebuilder-10.4.4-deball-all.inf3: 100% was finished.
File downloading BILLING_10.4.4/billing-10.4.4-deball-all.inf3: 100% was finished.
Parallels Containers were detected. Trying to connect to VZAgent...Warning! Failed to connect to VZAgent: ioctl: Transport endpoint is not connected
Synchronizing the Debian APT package index files...
Hit http://ftp.debian.org squeeze Release.gpg
Ign http://ftp.debian.org/debian/ squeeze/contrib Translation-en
Ign http://ftp.debian.org/debian/ squeeze/main Translation-en
Ign http://ftp.debian.org/debian/ squeeze/non-free Translation-en
Hit http://ftp.debian.org squeeze Release
Hit http://ftp.debian.org squeeze/main amd64 Packages
Hit http://ftp.debian.org squeeze/contrib amd64 Packages
Hit http://ftp.debian.org squeeze/non-free amd64 Packages
Ign http://autoinstall.plesk.com squeeze Release.gpg
Hit http://security.debian.org squeeze/updates Release.gpg
Ign http://security.debian.org/ squeeze/updates/contrib Translation-en
Ign http://security.debian.org/ squeeze/updates/main Translation-en
Ign http://autoinstall.plesk.com/debian/PSA_10.4.4/ squeeze/all Translation-en
Ign http://security.debian.org/ squeeze/updates/non-free Translation-en
Hit http://security.debian.org squeeze/updates Release
Ign http://autoinstall.plesk.com all Release.gpg
Hit http://security.debian.org squeeze/updates/main amd64 Packages
Ign http://autoinstall.plesk.com/debian/SITEBUILDER_10.4.4/ all/all Translation-en
Hit http://security.debian.org squeeze/updates/contrib amd64 Packages
Hit http://security.debian.org squeeze/updates/non-free amd64 Packages
Ign http://autoinstall.plesk.com all Release.gpg
Ign http://autoinstall.plesk.com/debian/BILLING_10.4.4/ all/all Translation-en
Ign http://autoinstall.plesk.com squeeze Release
Ign http://autoinstall.plesk.com all Release
Ign http://autoinstall.plesk.com all Release
Ign http://autoinstall.plesk.com squeeze/all amd64 Packages/DiffIndex
Ign http://autoinstall.plesk.com all/all amd64 Packages/DiffIndex
Ign http://autoinstall.plesk.com all/all amd64 Packages/DiffIndex
Hit http://autoinstall.plesk.com squeeze/all amd64 Packages
Ign http://autoinstall.plesk.com all/all amd64 Packages
Ign http://autoinstall.plesk.com all/all amd64 Packages
Ign http://autoinstall.plesk.com all/all amd64 Packages
Ign http://autoinstall.plesk.com all/all amd64 Packages
Hit http://autoinstall.plesk.com all/all amd64 Packages
Hit http://autoinstall.plesk.com all/all amd64 Packages
Reading package lists...
Detecting installed product components.
 
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