Requesting Support: Unable to restore the DNS zone

[RenéJ]

Dear Forum,

I am getting an error when creating a new domain. I noticed that this error isn´t new to Plesk and it should have been fixed in a MU, but in fact it does not seems to be fixed:

Error: Unable to restore the DNS zone: an error occurred while adding the ns.domain.de. IN A 81.169.101.101 record: DNS record already exists.

 

[abdi]

In such cases I always (as quick howto) delete the DNS records manually from the 'psa' database.

 

[RenéJ]

Hi abdi,

thanks for your answer. I already searched the database, but there isn´t a such entry. This domain was never registered in Plesk.

P.S.: I restored the DNS settings of the domain, where this domain should act a alias to, which solved the problem

 

[abdi]

Am glad you did resolve it, and am sorry for the inconveniences caused!
Since also you already resolved this issue, I will stop at this ...