Question restore plesk from a backup server

[biotradmeding]

Hello
my vps crashed and i dond know it was about kcare .. and update lat sunday
i reinstall the vps and plesk
now all work but withount content
my last plesk backup are note compressed so plesk didn't reconise fils from /pas/dumps ...
all i can use is DB but also need do uncompress to upload ..
please i want to restore my plesk ... and all is mounted in /mnt/restore ....
seem's impossible or what ?

 

[IgorG]

Have you tried to restore the backup in CLI https://support.plesk.com/hc/en-us/articles/115001547985-How-to-restore-a-Plesk-backup-from-CLI- ?
What kind of errors do you have in this case?

 

[biotradmeding]

Have you tried to restore the backup in CLI https://support.plesk.com/hc/en-us/articles/115001547985-How-to-restore-a-Plesk-backup-from-CLI- ?
What kind of errors do you have in this case?

Hi IgorG, thanks for your reply.
first i had no acces to the server after the crash that i suspect a plesk or a composant update.. i will publish the logs after for sharing.
Now i reinstalled my vps and also plesk
even if i see the server backups but plesk didn't see them because PSA is empty (new installation )
I can access to the server back up but no .gz file have been accepted on importation :




So, I restored manually all domaines and web sites.
Now i have to restore mail account and alls the mails received, and i dont fount where there are stored in the backup.

Actually: new plesk install ok but need to restore mail account from linux backup
Please help !!