retrieve keys doesn't work

[sofferto]

hi,

when i click on retrieve key, have this error:

Licensing Server Unreachable: Unable to connect with licensing server.
Please make sure that your network allows communication to ka.sw-soft.com:5224.
For more details check system help pages.

how i can retrieve key correctly? at this moment i can't work with
my server.

thanks

 

[sofferto]

replies?

 

[sofferto]

self-replies:

hi sofferto,

try to read this article:

http://kb.swsoft.com/article_88_808_en.html

good work