Issue Roundcube filter plugin not working

[nisamudeen97]

Hi,

One of our clients has reported managesieve_plugin which is being used for configuring email filters are not working any more. It shows wired error on front end. I have checked the logs and I could see the below error in roundcube error log.

[02-Oct-2019 00:11:19 +0000]: <dfqafthc> PHP Error: Error loading template for managesieve.managesieve in /usr/share/psa-roundcube/program/include/rcmail_output_html.php on line 613 (GET /roundcube/?_task=settings&_action=plugin.managesieve)

Current plesk is already updated version.

 

[nisamudeen97]

Hi,

I have updated plesk to latest Plesk Obsidian Version 18.0.19 now. But issue still persists.

 

[IgorG]

Have you renamed Larry skin for Roundcube? Plugin not loading after rename skin

 

[skargo]

Hi,

I have updated plesk to latest Plesk Obsidian Version 18.0.19 now. But issue still persists.

Hi,

I have the same problem, how did you solve it ? Filters doesn't works only with RoundCube, with Horde no pb.