• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Scheduled FTP backup error

D4NY

Regular Pleskian
Hello everyone.
I've 2 servers that are running scheduled backup into a 3rd server via ftp using Plesk Onyx scheduled backups.
Suddenly the first server has started to send error mails about aborted backups on multiple domains, while the second server was running backups normally...
The messages i got are in some way differents, all sent in the same day (yesterday) while today everything seems to be back to normality.

FIRST ERROR

pmm-ras failed (Error code = 1):

STDOUT: The XML file - was not parsed successfully with the following errors:

Entity: line 2:parsererror :AttValue: " or ' expected="17.8.11" dump-original-version="17.8.11" dump-format="panel" content-included= ^Entity: line 2:parsererror :attributes construct error="17.8.11" dump-original-version="17.8.11" dump-format="panel" content-included= ^Entity: line 2:parsererror :Couldn't find end of Start Tag dump-info line 2="17.8.11" dump-original-version="17.8.11" dump-format="panel" content-included= ^Entity: line 2:parsererror :Char 0x0 out of allowed rangedump-original-version="17.8.11" dump-format="panel" content-included=info/.qmail ^Entity: line 2:parsererror :premature end of data in tag dump-header line 2dump-original-version="17.8.11" dump-format=

"panel" content-included=info/.qmail ^

STDERR:


SECOND ERROR

FTP network error

Unable to access the storage: Transport error: unable to list directory: Curl error: (28) Timeout was reached: Last FTP request: LIST -a Last FTP response: 150 Accepted data connection Make sure you have entered the correct storage settings. You can check them independently with the command:

curl -v --ftp-pasv -u username @ xxxxxxxx.yyyy 'ftp://www.xxx.yyy.zzz/./'



THIRD ERROR

pmm-ras failed (Error code = 1):

STDOUT: The XML file - was not parsed successfully with the following errors:

Entity: line 2:parsererror :Specification mandate value for attribute cont--mp-version="17.8.11" dump-original-version="17.8.11" dump-format="panel" cont-- ^Entity: line 2:parsererror :attributes construct errormp-version="17.8.11" dump-original-version="17.8.11" dump-format="panel" cont-- ^Entity: line 2:parsererror :Couldn't find end of Start Tag dump-info line 2mp-version="17.8.11" dump-original-version="17.8.11" dump-format="panel" cont-- ^Entity: line 24:parsererror :premature end of data in tag dump-header line 2/*!40101 SET @saved_cs_client = @@character_set_client * ^

STDERR:

Unable to access the storage: Transport error: unable to list directory: Curl error: (56) Failure when receiving data from the peer: Last FTP request: LIST -a Last FTP response: 150 Accepted data connection Make sure you have entered the correct storage settings.



FOURTH ERROR

pmm-ras failed (Error code = 1):

STDOUT: Curl error: Unable to resume an interrupted download: (78) Remote file not found: Last FTP request: RETR backup_XXXXXXXXXX.YYY_2005091353.tar: Last FTP response: 550 Can't open backup_XXXXXXXXXX.YYY_2005091353.tar: No such file or directory: Connection to the FTP server has lost

STDERR:





Last thing... on the Ftp Server it seems that tar files are normally stored. I've tried to download one for testing and it contains db, files, mail... everything.

What's happening?
 
Back
Top