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Sitebuilder upgrade from 1.1.1 to 2.0 problems

Discussion in 'Legacy Sitebuilder Software' started by dvdpa, Jun 13, 2005.

  1. dvdpa

    dvdpa Guest

    0
     
    Hi

    I had a working 1.1.1 install when I made the upgrade to 2.0. After installing 2.0 I was emailed this message:

    Congratulations! SiteBuilder has been installed successfully. Log file was stored at /usr/local/sitebuilder/log/install.log

    If I try to login as root I get a RED "DATABASE ERROR" message on the login screen.

    If I try to enter as a guest this error is returned:
    Fatal error: General Error in /usr/local/sitebuilder/include/kernel/licensekey.php on line 548

    I have sent tech support several emails but have not heard anything back (now 5 days).

    Does anyone know how to solve or will I need to pay Sw-soft to repair the problem caused by their upgrade?

    Thanks

    Chuck Wall
     
  2. Jllynch

    Jllynch Regular Pleskian

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    Nov 11, 2003
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    Did you ever get this one resolved?
     
  3. dvdpa

    dvdpa Guest

    0
     
    Yes, but I have no idea what was wrong sw-soft fixed it for me.

    Chuck
     
  4. omansur

    omansur Guest

    0
     
    I'm having the same issue, did you have any good advice for fixing this problem?
     
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