Sitebuilder upgrade from 1.1.1 to 2.0 problems

[dvdpa]

Hi

I had a working 1.1.1 install when I made the upgrade to 2.0. After installing 2.0 I was emailed this message:

Congratulations! SiteBuilder has been installed successfully. Log file was stored at /usr/local/sitebuilder/log/install.log

If I try to login as root I get a RED "DATABASE ERROR" message on the login screen.

If I try to enter as a guest this error is returned:
Fatal error: General Error in /usr/local/sitebuilder/include/kernel/licensekey.php on line 548

I have sent tech support several emails but have not heard anything back (now 5 days).

Does anyone know how to solve or will I need to pay Sw-soft to repair the problem caused by their upgrade?

Thanks

Chuck Wall

 

[Jllynch]

Did you ever get this one resolved?

 

[dvdpa]

Yes, but I have no idea what was wrong sw-soft fixed it for me.

Chuck

 

[omansur]

I'm having the same issue, did you have any good advice for fixing this problem?