Resolved Smart static files processing can't be set

[Daveo]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

18.0.63 #4

We can't enable this setting, every time we tick it and click apply, it gets reset to not staying ticked.

 

[Mikhail_S]

Hello @Daveo

I would suggest enabling the Debug mode and checking the /var/log/plesk/panel.log for any records when you tick the checkbox of the option. That should shed more light on the issue.

 

[Daveo]

After further investigation, we have narrowed this down to just one domain that's affected by this.

We even created a new random domain and that works as expected (smart static files processing can be ticked and it stays ticked after clicking apply).

Any ideas why it's just one domain that's affected by this issue ?

 

[Sebahat.hadzhi]

@Daveo, do you have the 'Proxy mode' disabled for the domain name in question? Smart static files processing is applicable if you run Apache + Nginx with proxy mode on.

 

[Daveo]

Yes, proxy mode is disabled

 

[Sebahat.hadzhi]

Please enable it and you should be able to adjust "Smart static files processing" without an issue.

 

[Daveo]

We disabled it as we wish to use nginx and not Apache.

It's weird that only this one domain can't help Proxy Mode off and Smart Static Files Processing on.

All the other domains on the server can have those settings set as we want them.

 

[Sebahat.hadzhi]

If you are still unable to set "Smart Static Files Processing" to on after enabling "Proxy mode"(you can disable it afterward), please follow the instructions provided by @Mikhail_S and let us know if you see any errors.