Smartermail 6.x

[Helen Pang]

Hi,

Our Control Panel is Plesk Panel 9.5 for both Windows and Linux platform, and using Smartermail 5.5, we have intention to upgrade to Smartermail 6.x, may I know if Plesk Panel 9.5 support Smartermail 6.x now? Anything we need to take note for the upgrade?

Thanks.

 

[Shorts]

I have been running Smartermail 6+ on all my systems without a problem since its release, DONT upgrade to 7 this will not work and will screw up your accounts.

Regards

Mike

 

[IgorG]

According to our plans Smartermail 6.x should be supported in Plesk 9.5.4 version.

 

[Helen Pang]

Do we need to do any setting in Plesk for the upgrade?

 

[IgorG]

When 9.5.4 will be released you just perform upgrade and will be able to use Smartermail 6.x

 

[Shorts]

Smartermail 6 work fine now and always has, Plesk say they do not support it but none of the core files really change so all the plesk functions still work with 6.

7 is different, the whole file structure has changed and I can not create domains through plesk because it looks to create a domain in smartermail using a file that is no longer their.

I have removed 7 and recreated my mail accounts with 6.7 through plesk and everything is working fine again.

Hope this helps.

Regards

Mike

 

[Helen Pang]

Hi Shorts,

I've upgraded to Smartermail 6.9, would like to check with you if you facing any problem with the Auto-Responder setting?

As my customer complaint that they received hundreds of auto-responder message when they enabled the Auto-Responder setting. They didn't send any emails to the person that activated it. They also did not have forwarding setting.

What could be the reason?

thanks.