• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

SmarterMail Server (not installed)

C

catnoise

Guest
I have just installed Plesk and SmarterMail Server, but in Plesk (Server > Plesk Components Management >) it says that SmaterMail Server is not installed.

I know it is as I have configured it and created mail boxes etc.

I have also installed the licence key and have 250 mail boxes/50 domains ready and waiting...

I have rebooted the server (much to the disgust of my clients).

Now I am at a bit of a loss and would appreciate some ideas.

Many thanks in advance
 
After a few hours sleep...

I looked at the Plesk Components Management screen and noticed that to the right of the heading "Mail Server" the text "SmarterMail Server 4.0.2592" was in fact a hyperlink.

Clicking on this gave another screen that allowed me supply user name/password details.

One thing to note, if you have changed the config for SmaterMail and/or SmarterStats to work on only one IP address (which is what I had done for security reasons) it looks as if it has be be the same as the one you are using for Plesk. So my logon details did not work. Once I changed the Smarter products to work on all IP addresses it was fine.

And that was it...

SmarterMail and SmarterStat were then available to be selected else where in Components Managment screens.

Hope this helps.
 
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