L
LeaUK
Guest
Recently I found these errors in Plesk Log:
Type: Error
Event ID: 1
User: N/A
Category: None
Source: statsmng.exe
Unable to call SOAP server: (-2147467259) Unspecified error
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statsmng.exe
This error is definately linked to Smarterstats, disconnect the domain from SS and FTP password can be changed without issue.
Try this:
1. Change FTP password and whitness the SOAP error
2. Login to SM's web interface using same credentials as Plesk.
3. Wait a couple of minutes
4. FTP password can now be changed without SOAP error.
We think it's a weird caching issue somewhere. A restart of the SS service will allow one/time limited change...
Uhm, this shouts buggy to me, but where?
Please can Plesk offer a solution?
Many thanks
Lea
http://forum.swsoft.com/showthread.php?p=217302#post217302
Type: Error
Event ID: 1
User: N/A
Category: None
Source: statsmng.exe
Unable to call SOAP server: (-2147467259) Unspecified error
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statsmng.exe
This error is definately linked to Smarterstats, disconnect the domain from SS and FTP password can be changed without issue.
Try this:
1. Change FTP password and whitness the SOAP error
2. Login to SM's web interface using same credentials as Plesk.
3. Wait a couple of minutes
4. FTP password can now be changed without SOAP error.
We think it's a weird caching issue somewhere. A restart of the SS service will allow one/time limited change...
Uhm, this shouts buggy to me, but where?
Please can Plesk offer a solution?
Many thanks
Lea
http://forum.swsoft.com/showthread.php?p=217302#post217302