• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

[SOLVED] FTP connection over TLS failed

Manuel_Caramia

Regular Pleskian
Hi,
after auto-updates I cannot connect to all my sites in ftp with filezilla.
These are the errors:
unable to accept TLS connection: received EOF that violates protocol
I have tried this: http://kb.odin.com/en/124348 but with no success.
I have restored permissions with:
/usr/local/psa/bin/repair --restore-vhosts-permissions but also in this case it cannot help me.
How is it possible?
Firewall is ok. All is ok. I have this issue after updates.
Thank you.
 
Hello.
I have a similar problem.
Always, after each Plesk update the FTP and SpamAssasin services stop working.
For SpamAssasin I have to restart the service manually on Plesk panel.

The FTP error mesagge I see in Filezilla is:
#Connection attempt failed with "ECONNREFUSED - Connection refused by server".

I have to restart the Apache and Nginx services from Plesk Panell.
And then, restar Xinetd service via SSH terminal with command:
#service xinetd restart

This problem happens to me after fix Poodle vulnerability follow this steps
http://kb.odin.com/en/123160

Best regards.
 
Hello.
I have a similar problem.
Always, after each Plesk update the FTP and SpamAssasin services stop working.
For SpamAssasin I have to restart the service manually on Plesk panel.

The FTP error mesagge I see in Filezilla is:
#Connection attempt failed with "ECONNREFUSED - Connection refused by server".

I have to restart the Apache and Nginx services from Plesk Panell.
And then, restar Xinetd service via SSH terminal with command:
#service xinetd restart

This problem happens to me after fix Poodle vulnerability follow this steps
http://kb.odin.com/en/123160

Best regards.
Hi Pedro1, I red carefully your suggestion and your link but I think this is not the solution.
Anyone can help?
Thanks
 
Under Tools > Security Policy > FTPS usage policy what do you have set? It is assumed then that you are using plain FTP to connect but this might help just to be certain
 
Apparently the problem was with your firewall limiting passive ports.

I just needed to set the respective passive ports (/etc/proftp.d/vim 50-plesk.conf) and allow them also through your plesk firewall ..

Now, with that I can confirm that all is fine!
 
Back
Top