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statistics.exe - Error: Unable to restore run data (13)

R

R3N3GADE

Guest
Upon running statistics.exe, I get the following output...
Code:
Webalizer V2.01-10-RB02 (Windows NT 5.2 ) English
Using DNS cache file C:\PROGRA~1\SWsoft\Plesk\tmp\webalizer.cache
Creating output in C:\inetpub\vhosts\#doman#.com.au\statistics\webstat
Hostname for reports is '#doman#.com.au'
Reading history file... webalizer.hist
Reading previous run data.. webalizer.current
Error: Unable to restore run data (13)
Any ideas as to what is happening here?
 
C:\PROGRA~1\SWsoft\Plesk\
Please delete or move to other location file
%plesk_dir%\tmp\webalizer.cache
and
for each domain with the problem, please delete or move to other location all files in folders:
%domain_name%\statistics\anon_ftpstat
%domain_name%\statistics\ftpstat
%domain_name%\statistics\webstat

Unfortunatelly, new version of Webalizer does not correctly work with files generated by old webalizer.

Best regards
 
'm getting the same thing after applying SWsoft's patch on a fresh install of Plesk 7.6 with clients restored from a backup that was taken on a Plesk 7.5.6:

C:\Program Files (x86)\SWsoft\Plesk\admin\bin>statistics.exe
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expired
Timeout expiredError: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)
Error: Unable to restore run data (13)

Any ideas? How can I tell which domain has problems in order to delete this:
%domain_name%\statistics\anon_ftpstat
%domain_name%\statistics\ftpstat
%domain_name%\statistics\webstat

Thanks!
 
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