Issue Statistics inaccessible

[WhiteTiger]

I'm newbie with Plesk.
I've a Onyx 17.0.17 with a Virtual Server.
I'm not able to show the Statistic Panel.
With a click in the Website and Domain / MyDomain / Web Statistic I load the page:
https://MyDomain/plesk-stat/webstat/
but this page is always in timeout.

Thanks in advance for any advice.

 

[IgorG]

Any related details, error messages, etc. from domain logs?

 

[WhiteTiger]

I'm moving from a profile in hosting to a profile with a Cloud Server.
The provider gives me the Plesk Onyx, but without assistance.
So, I apologize if I can not give you all the correct information.

There are no reported errors.
I do a click on the icon of the statistics.
It open a page at https://my-domain/plesk-stat but this goes in timeout.
Even with http instead of https page goes in timeout.

 

[WhiteTiger]

I am going crazy.
if you click on the icon of this statistics
home / domain / Main-Domain now I load its home page (Wordpress)

If I click on a second domain, I get the request of the administration account credentials and after the statistics page.

If I click on the icon of a third domain I get a 404 error.

I don't seem to have changed the statistics configurations and the URL is always identical (http:// domain/plesk-stat/webstat /)

Where am I doing wrong?

 

[AYamshanov]

Could you validate checkbox state "Apache & nginx Settings for [domain] / nginx settings / Proxy mode"?

 

[WhiteTiger]

enabled for every domains