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Issue SUBSCRIPTION LOCKED FOR SYNCING

hamza-24

Basic Pleskian
Server operating system version
centOS 7
Plesk version and microupdate number
18.0.50
subscription for my domain is locked and when I update something in plan it doesn't change for domain how to fix it. kindly guide
 
From your "admin" account, not from within a subscriber account:
1) Click on the subscription that you want to sync.
2) See the tiny arrow-icon in the upper right corner. Click it to open the right-hand-side drawer:
1681726547088.png
3) Then scroll down to the "Account" section.
4) Click the "Unlock & sync" link.
1681726671969.png
 
From your "admin" account, not from within a subscriber account:
1) Click on the subscription that you want to sync.
2) See the tiny arrow-icon in the upper right corner. Click it to open the right-hand-side drawer:
View attachment 23150
3) Then scroll down to the "Account" section.
4) Click the "Unlock & sync" link.
View attachment 23151
Thanks. One needs to scroll down completely in order to see that .

Anyway, in my case Unlock & sync is not accepted because, some restictions. I'm not able to locate these settings in the subscription. Is it possible to force a sync?

1687274797166.png
 
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