Issue Subscription Plan change not reflected

[iHuman]

I've increased the amount of disk space in the service plan through Business Manager. Even though it has apparently synced, it is not reflected in existing subscriptions. What can I do to resolve this?

 

[flash5k]

I would:

• Go to the Service Plan screen and verify that the changes you made are reflected in the service plan.
• Look in the last column in the service plan list at the number of subscriptions that are using that plan and click on it.
• Check to see if the subscriptions that are not reflecting the change are on the list.

 

[iHuman]

Thanks @flash5k. Yes - it is correct in Service Plans. And yes - the subscription is attached. But it still doesn't update for the client. I even tried deactivating and reactivating the client.

 

[iHuman]

I decided to go ahead and update it directly in the PSA database - limits table. Not the ideal solution - but it worked

 

[kanada]

I can confirm the problem with PSA 12.5. I've change subscriprion for the client and the Limits table isnt updated at all, even if i change /update the limit thru CLI.
I see in the Limits table is a little mess.. Moreover in the clients table is a lot customers with limits_id = 0.

Could somebody from Odin help with reassign right Limits to the clients?

Additionally what is corespondece between tables clients and Limits in psa?
I have a lot clients with value 0 in Limits_id in clients table. Where is the key to link it to the Limits table?