Forwarded to devs Subscription set suspended disabled all scheduled tasks and remove task description

[Azurel]

User name: Azurel

TITLE

Subscription set suspended disabled all scheduled tasks and remove task description

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

CentOS 7.8, Obsidian 18.0.28#3

PROBLEM DESCRIPTION

I have suspended a subscription (here URL/admin/subscription/list?context=subscriptions), because I want migrate this subscription to another server. After migrate with migrate tool on new server (CentOS 8.2, Obsidian 18.0.29#1) I activated subscription again and see this:

1. All scheduled tasks was disabled and are still disabled, except a single one. I don't know why only this one is enabled.
This procedure is a problem because there were tasks that were disabled and should not be enabled. There a hundered tasks. That now a shitty task to find out which tasks are allowed to be activated again.

2. Do I really have to activate each task manually? I don't see any possibility to activate or deactivate all tasks selected by checkbox.

3. There were tasks there that have a description. This description disappeared (removed by system) after suspend the subscription.

STEPS TO REPRODUCE

See description

ACTUAL RESULT

See description

EXPECTED RESULT

See description

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[IgorG]

Suggestion from the developer:

For the customer, I would recommend checking crontab manually.
A suspended task has "#" at the beginning (the line is commented out).
He can check the source and the target servers, add the symbol, and refresh the task list in Plesk.

 

[IgorG]

Developers can't reproduce this issue and suggest you contact Plesk Support Team for investigation this issue directly on your server.