• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Subscriptions Call to a member function getDescription() on null

M

mahmut ozdemir

Basic Pleskian
Server operating system version
Almalinux 8.8
Plesk version and microupdate number
18.0.52
Hello

I woke up one morning and I had this in front of me, yesterday there was no problem, what could have happened out of the blue?

500 Error​

Call to a member function getDescription() on null
TypeError
MessageCall to a member function getDescription() on null
FileSubscriptions.php
Line231

Screenshot_1.png
 
It's a known bug that has been fixed. It's only a matter of hours until the fix is pushed to your server. If you do not see the resolution on your server until tonight, please contact support on https://support.plesk.com
 
Peter Debik said:
It's a known bug that has been fixed. It's only a matter of hours until the fix is pushed to your server. If you do not see the resolution on your server until tonight, please contact support on https://support.plesk.com
Click to expand...
hi,

18.0.53 update status is the same only subscription does not enter


I also get support but no support is provided because it was purchased from the dealer.

https://support.plesk.com no support.


We identified that the Plesk license was purchased not directly from Plesk but through one of the Plesk Resellers.
 
You must log in or register to reply here.

Similar threads

B
Resolved Backup Manager
Replies
8
Views
1K
blackbird71
B
R
Issue Error getting administrator credentials: PHP Fatal error: Call to undefined function WC_CLI_Runner::after_wp_load()
Replies
1
Views
530
Evgeny
E
S
Resolved Rest API Fatal Errors
Replies
6
Views
1K
Sebahat.hadzhi
Sebahat.hadzhi
I
Resolved php_mail issue after deleting and recreating subscription
Replies
4
Views
300
Illyrer
I
Giu
Resolved JSON API: Create/Update Client: "Call to a member function getApsBundleFilter() on null"
Replies
3
Views
9K
Kaspar
K
Back
Top