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Issue Subscriptions Call to a member function getDescription() on null

mahmut ozdemir

Basic Pleskian
Server operating system version
Almalinux 8.8
Plesk version and microupdate number
18.0.52
Hello

I woke up one morning and I had this in front of me, yesterday there was no problem, what could have happened out of the blue?

500 Error​

Call to a member function getDescription() on null
TypeError
MessageCall to a member function getDescription() on null
FileSubscriptions.php
Line231

Screenshot_1.png
 
It's a known bug that has been fixed. It's only a matter of hours until the fix is pushed to your server. If you do not see the resolution on your server until tonight, please contact support on https://support.plesk.com
 
It's a known bug that has been fixed. It's only a matter of hours until the fix is pushed to your server. If you do not see the resolution on your server until tonight, please contact support on https://support.plesk.com
hi,

18.0.53 update status is the same only subscription does not enter


I also get support but no support is provided because it was purchased from the dealer.

https://support.plesk.com no support.


We identified that the Plesk license was purchased not directly from Plesk but through one of the Plesk Resellers.
 
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