Issue subscriptions not getting synced correctly

[ioweb.gr]

Hi,

I have a server with Plesk Obsidian and it seems that it won't sync the subscription settings with the plan correctly.
I have a plan with pm.max_children = 25 and the subscription is assigned to the plan.

However whenever the subscription is synced the value reverts to the default value (10)

E.g. plesk bin subscription --sync-subscription <subscription> will revert the value to 10 always.

Even if I set the value on the subscription directly to 40 for example it will revert it.

It seems like a Plesk bug, any ideas?

 

[IgorG]

We have already submitted request PPS-3698 related to this issue Forwarded to devs - pm.max_children value set in serviceplan get not synced to domain/subscription
I have updated request with your case. Let's wait for the developer's response.

 

[IgorG]

Perhaps this subscription has an addon assigned and the default value of pm.max_children settings from this addon overrides the customized value from service plan.
This issue is known as PPPM-12376

 

[ioweb.gr]

Mmm. It does have an addon however I've never set the value for pm_max_children there

Screenshot

Captured with Lightshot

prnt.sc

As you can see it's greyed out. The only thing I touched was the disk space. Also I'm curious why it's not setting the other values but only the max_children