Template issue - ID:night_club-001

[bradm]

Hello,

It appears that one of our users is having a problem with the template ID:night_club-001. The top banner has a bar that continues, when it shouldn't.

Please see screenshot:
http://bradmarkle.com/delete/snapshot1.jpg

This appears to be a general template related issue, do you agree?

Thank you,
-Brad

 

[Dmitry Frantsev]

Does the screen shot provided from published site? I checked site preview with this template on demo site and it looks good. Could you check it up http://sitebuilder4.demo.parallels.com/Wizard/ ? Let me know about the results you have.

 

[bradm]

Yes, this happens with the published site:
http://anewdawndayspa.com/

I tried it with the builder link you provided, but it was not adding my uploaded banner image to the drop down for available banners:
http://anewdawndayspa.com/attachments/Image/A_New_Dawn_02.jpg

 

[Dmitry Frantsev]

Yes, I could reproduce the case after uploading custom head banner. I have checked couple of other templates but was not able to reproduce this case. Anyway, I passed this information to developers for investigation and will update this thread in case of any news.

 

[bradm]

Hello Dmitry,

You noted that when you uploaded the custom banner, you were then able to replicate the issue. My link to the user's banner was a mistake on my part, because as you can see from the original picture I loaded there was no banner showing:

http://bradmarkle.com/delete/snapshot1.jpg

I am having trouble uploading any custom banner and having it show. Are you able to upload a custom banner?

Thanks,
Brad

Hello Dmitry,

You noted that when you were uploaded the custom banner, you were then able to replicate the issue. My link to the user's banner was a mistake on my part, because as you can see from the original picture I loaded there was no banner showing:

http://bradmarkle.com/delete/snapshot1.jpg

I am having trouble uploading any custom banner and having it show. Are you able to upload a custom banner?

Thanks,
Brad

 

[Dmitry Frantsev]

It looks like this situation related to template itself and most probably it is required to re-create template for acting it properly with custom banner. I mean, Parallels Plesk Sitebuilder templates work with default banner properly. In case of any custom banners (banners can be different) it can look in different way as in this case.
For this particular case it is possible to:
1. Create customer banner basing on default one which goes with Sitebuilder and upload it.
2. Create custom template and use it for customization.

Just in case attaching banner which should be replaced (which goes by default). Try to create your banner basing on this file.