The following subscriptions cannot be restored because they were moved to other providers

[DiogoR]

Hi.

I need to import a backup from other server and I'm getting this error:

The following subscriptions cannot be restored because they were moved to other providers: xxxxx

I have even tried to create a similar Reseller / Client / Domain configuration but it seems I'm missing something.

I overcome the certificated backup problem, but I'm not being able to overcome this one and cannot find any information about it.

Any ideas?

 

[IgorG]

As far as I see this issue has been processed by Odin Support in scope of #2013685 ticket, right?

 

[DiogoR]

Hi.

Yes, I was helped in this issue while I made a feature request to the support.

They now tell me to go to plesk.uservoice.com and make the request there.

I believe this kind of operation should be easy to do: when the client wants to change operator/provider that has the same panel this should be click click click, some changes, done!

Best Regards.