Resolved Transport Error: File not found when RESTORING

[alvmv]

Server operating system version

Almalinux 8 to Almalinux 9.2

Plesk version and microupdate number

Version 18.0.61 Update #5

Hello
Today is the second day I'm trying to figure out what is happening.
I've to fresh install plesk due to some unknow problem after my provider migrated my VPS.
I've made FTP Backup all time and I've never to restore.

Fresh installation of Plesk, the only thing I did is to update MariaDB to 10.11 (previous server has 10.6).

FTP connected and I was able to restore two full suscriptions of 20. The others happens the following:
- Infinite restoring
- Following errors:

Warning: Restore domain DOMAIN
Can not deploy content of domain DOMAIN
Warning:
Transport error: File 'backup_domainmail_2405290424.tzst' not found
Warning: Restore domain DOMAIN
Transport error: File 'backup_conf_2405290424.tzst' not found
Warning: Restore domain DOMAIN
Failed deployment of database macolectiva DOMAIN
Warning:
Errors occurred during deployment of database content. Not all content may be restored. Resolve the errors if required or try to restore the content manually from the archive: databases/xxx_xxx[sqldump]: backup_sqldump_2405290424.tzst
Warning:
Transport error: File 'databases/xxxx/backup_sqldump_2405290424.tzst' not found
Warning: Restore hosting DOMAIN
Can not deploy content of domain DOMAIN
Warning:
Transport error: File 'backup_user-data_2405290424.tzst' not found
Warning: Restore hosting DOMAIN
Can not deploy content of domain DOMAIN
Warning:
Transport error: File 'backup_apache-files_2405290424.tzst' not found

 

[Kaspar@Plesk]

The transport error: File 'backup_xxxxx.tzst' not found error means that these files are expected as part of the backup you are trying to recover, but can not be found at the storage location.

Do these file exist on your backup storage location?

backup_domainmail_2405290424.tzst
backup_conf_2405290424.tzst
backup_sqldump_2405290424.tzst
backup_user-data_2405290424.tzst
backup_apache-files_2405290424.tzst

 

[alvmv]

The files are there,
I suppose is something wrong with the signature
Unable to validate the backup signature. The backup file might be modified, corrupted, created on another server or in an earlier Plesk version.
Sometimes this message come up.

The thing is that I'm restoring from same server with a fresh installation, same IP, same license... same ftp server.

 

[alvmv]

Should I choose Plesk's encryption key or to specify password in that case?

 

[alvmv]

Solved
Flow I followed

Restart Server
Disconnect FTP from backups
Erase all local backups
Connect FTP

Try restoring

 

[RomanLed]

Hello,
I have the same problem, a copy was made in two clouds and the effect is the same.
This solution did not help

We can't restore the company server and we have a problem.

 

[RomanLed]

The solution is to upload a backup to the server and restore from there.
Plesk has problems restoring a backup saved remotely.