• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Two problems after updated to 12

jhochwald

New Pleskian
I have updated my server to Plesk 12.0.18 Update #2
There are awesome new features and improvements, but i still have two problems:
  1. I get 500 Internal Server Error on Domains where "Process PHP by nginx" os of and FastCGI App or CGI is used
  2. If i try to access the Stats (/plesk-stat/webstat/), tried AW and Webalizer, i get an 404 after providing valid credentials

An example for 1.: http://test.hochwald.net/test/
Providing an example for 2. makes no sense, since there is the user/password barrier :)

Both use cases are attached.

Any idea?

Thanks & best regards
/JH
 

Attachments

  • 2014-06-01_07-39-29.gif
    2014-06-01_07-39-29.gif
    37.4 KB · Views: 48
  • 2014-06-01_07-40-20.gif
    2014-06-01_07-40-20.gif
    22.7 KB · Views: 48
Hello,

AWStats+php-fpm issue was reported to our team. Thank you for your feedback. Quick workaround - add index.html to url.
About second problem - could you show related records from domain error_log?
 
AWStats+php-fpm issue was reported to our team. Thank you for your feedback. Quick workaround - add index.html to url.
Thank you.
About second problem - could you show related records from domain error_log?
I fixed this for myself: I had to remove the following statements from my .htaccess:
Code:
Options All -Indexes
Options +FollowSymlinks

The error code was:
Code:
Option All not allowed here
 
Here is an update (from another Domain:
[Mon Jun 02 13:27:05 2014] [warn] [client xxx.xxx.xxx.xxx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Mon Jun 02 13:27:05 2014] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: index.php
[Mon Jun 02 13:27:52 2014] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: cgi_wrapper

It works, as long as i have "Run as Apache Module" enabled in the hosting settings. It does not work with CGI or FastCGI
Any idea?
 
Here is a bit more info!

After searching a bit on the system...
my /var/log/httpd/suexec_log contains the following:
Code:
[2014-06-02 14:51:17]: uid: (10001/kreativsign) gid: (505/505) cmd: cgi_wrapper
[2014-06-02 14:51:17]: command cgi_wrapper not in docroot (10001)

Is this a hint?
 
Make sure that you have correct permissions here:

# stat /var/www/cgi-bin/cgi_wrapper
File: `/var/www/cgi-bin/cgi_wrapper'
Size: 4096 Blocks: 8 IO Block: 4096 directory
Device: 19h/25d Inode: 38091507 Links: 2
Access: (0755/drwxr-xr-x) Uid: ( 0/ root) Gid: ( 0/ root)

Also check that /var/www isn't symlink to other directory.
 
Back
Top