Resolved Ubuntu 24.04.3 LTS cannot install extension Support SSH Access

[PeopleInside]

Server operating system version

Ubuntu 24.04.3 LTS

Plesk version and microupdate number

18.0.72 Update #3

Ubuntu 24.04.3 LTS
Plesk 18.0.72 Update #3

When I go on extension and search for Support SSH Access, then open the page for install the extension no install button are showed.
Why?

 

[Martin Dias]

Can you try again and go over Categories -> Help & Troubleshooting to open it, I suspect that it got wrongly cached if it is a fresh server

 

[PeopleInside]

Thank you for the reply.
Yes is a fresh server and I tried again but the install button is not present

 

[Sebahat.hadzhi]

I am not sure why the button would be missing, but could you please try installing the extension via the command line and let us know if that triggers any errors/warnings:

plesk bin extension --install support-access

 

[PeopleInside]

plesk bin extension --install support-access
The extension was successfully installed.

It works thanks