• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Unable to connect to database

M

modular

Guest
I installed plesk on a clean system and when I fire up http://localhost:8443 I get this error msg:

Unable to connect to database: saved admin password is incorrect.
0: D:\PROGRA~1\Plesk\admin\auto_prepend\auth.php3:104 psaerror(string "Unable to connect to database: saved admin password is incorrect.")

__ edit

I fired up MySQL command line interface (and logged in with 'admin' and no passwd) .. except the default MySQL and test dbases, there's nothing else in there .. is it supposed to be that way?
 
I had a similar problem, where there was no psa database. A Uninstall and Reinstall for me solved the problem.
 
To find out if the database files were even installed you can go to c:\program files\swsoft\plesk\mysql\data and see if the folder \psa\ exists. Check for the files under here. If they exist login with the username admin and password setup (Plesk Defaults) to verify they exist in MySQL

Larry Stevens
CTO
DDI Hosting
 
I had a similar problem and it turns out I had to reinstall PHP to solve my problem. I used the new updateder feature to install the backup utilities and plesk tried installing all sorts of stuff. Two days later we traced it back to PHP needing a reinstall.

Justin
 
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