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unable to create dump during migration

Discussion in 'Plesk 11.x for Linux' started by xiri, Oct 21, 2012.

  1. xiri

    xiri New Pleskian

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    I try Plesk 10.1.1 (os_Suse 10.3 32 bit) on Plesk 11 (os_suse 12.01 64 bit) to migrate. I can start the migration manager, select all, select ip address and start. Then I get the error message "unable to create dump".
    The form of free migration support via https://www.parallels.com/de/support/plesk/free11assistance/
    does not work! sorry.
    Please help. Thank you
     
    Last edited: Oct 23, 2012
  2. abdi

    abdi Platinum Pleskian

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  3. IgorG

    IgorG Forums Analyst Staff Member

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    And where is content of latest error log? Please do not post screenshots! Copy-paste or attach last error log here.
     
  4. xiri

    xiri New Pleskian

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    on source host /var/log/messages:

    sshd[12527]: error channel 0: chan_read_failed for istate 3 or 1

    on destination host
    no entry

    is this the cause? How can I fix it?

    Thank you
     
    Last edited: Oct 23, 2012
  5. IgorG

    IgorG Forums Analyst Staff Member

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    I have requested content of error log from your latest screenshot but not from /var/log/messages
    It is not related error.
     
  6. xiri

    xiri New Pleskian

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    logfiles

    source host psa v10.1.1_build1010110120.18 os_SuSE 10.3
    destination host os_suse 12.1 x64 Psa v11.09

    migration_handler.log

    29915: 2012-10-24 13:32:13,371 INFO Execution of <subprocess[29918] '/usr/local/psa/admin/bin/launchpad --dump-selected --host=212.80.229.49 --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions/20121024133037521 --selected-objects-file=/usr/local/psa/PMM/msessions/20121024133037521/selected_objects --agent-name=PleskX --agent-dir=/var/cache/20121024133037521 --content-transport=rsync'> finished successfully.
    29915: 2012-10-24 13:32:13,371 DEBUG remove '29918' from session worker processes
    29915: 2012-10-24 13:32:13,374 DEBUG add '29936' to session worker processes
    29915: 2012-10-24 13:32:13,374 INFO Executing <subprocess[29936] '/usr/local/psa/admin/bin/launchpad --host=212.80.229.49 --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions/20121024133037521 --get-content --agent-name=PleskX --agent-dir=/var/cache/20121024133037521 --dumps-dir=/usr/local/psa/PMM/var/20121024133037521'>
    29915: 2012-10-24 13:32:15,478 INFO Execution of <subprocess[29936] '/usr/local/psa/admin/bin/launchpad --host=212.80.229.49 --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions/20121024133037521 --get-content --agent-name=PleskX --agent-dir=/var/cache/20121024133037521 --dumps-dir=/usr/local/psa/PMM/var/20121024133037521'> finished successfully.
    29915: 2012-10-24 13:32:15,478 DEBUG remove '29936' from session worker processes
    29915: 2012-10-24 13:32:15,479 DEBUG Backup status saved to session
    29915: 2012-10-24 13:32:15,479 DEBUG migration dump successfully created: /usr/local/psa/PMM/var/20121024133037521/dump.xml
    29915: 2012-10-24 13:32:15,480 WARNING Session data object file '/usr/local/psa/PMM/msessions/20121024133037521/db_mapping' does not exist
    29915: 2012-10-24 13:32:15,481 DEBUG __transformDump start
    29915: 2012-10-24 13:32:15,483 INFO Executing <subprocess[29937] '/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/backup/Transformations/TransformationRunner.php --transform-dump -restore-specification /usr/local/psa/PMM/var/20121024133037521/dump.xml -restore-specification-out /usr/local/psa/PMM/var/20121024133037521/dump.xml.tmp -session-path /usr/local/psa/PMM/msessions/20121024133037521'>
    29915: 2012-10-24 13:32:30,990 INFO Execution of <subprocess[29937] '/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/backup/Transformations/TransformationRunner.php --transform-dump -restore-specification /usr/local/psa/PMM/var/20121024133037521/dump.xml -restore-specification-out /usr/local/psa/PMM/var/20121024133037521/dump.xml.tmp -session-path /usr/local/psa/PMM/msessions/20121024133037521'> finished successfully.
    29915: 2012-10-24 13:32:31,009 CRITICAL Runtime error in migration handler:
    <type 'exceptions.IOError'> [Errno 2] No such file or directory: '/usr/local/psa/PMM/var/20121024133037521/dump.xml'
    Traceback (most recent call last):
    File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1682, in main
    data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
    File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1582, in migration_start
    return MigrationHandlerActionRunner(MigrationStartAction, None, migration_session_id).doActivity()
    File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 100, in doActivity
    result = self.processor.doActivity()
    File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 927, in doActivity
    response_data_task_id, restore_task_id = restore_service.beginRestore()
    File "/usr/local/psa/admin/share/migration-handler/migration_handler_restore.py", line 651, in beginRestore
    self.__transformDump()
    File "/usr/local/psa/admin/share/migration-handler/migration_handler_restore.py", line 413, in __transformDump
    shutil.copy2(restore_specification, restore_specification + ".srcformat")
    File "/usr/lib64/python2.7/shutil.py", line 127, in copy2
    copyfile(src, dst)
    File "/usr/lib64/python2.7/shutil.py", line 81, in copyfile
    with open(src, 'rb') as fsrc:
    IOError: [Errno 2] No such file or directory: '/usr/local/psa/PMM/var/20121024133037521/dump.xml'

    29915: 2012-10-24 13:32:31,009 INFO Outgoing packet:
    <?xml version="1.0" encoding="UTF-8"?>
    <response>
    <errcode>1001</errcode>
    <errmsg>Runtime error in migration handler:
    &lt;type 'exceptions.IOError'&gt; [Errno 2] No such file or directory: '/usr/local/psa/PMM/var/20121024133037521/dump.xml'
    Traceback (most recent call last):
    File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1682, in main
    data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
    File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1582, in migration_start
    return MigrationHandlerActionRunner(MigrationStartAction, None, migration_session_id).doActivity()
    File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 100, in doActivity
    result = self.processor.doActivity()
    File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 927, in doActivity
    response_data_task_id, restore_task_id = restore_service.beginRestore()
    File "/usr/local/psa/admin/share/migration-handler/migration_handler_restore.py", line 651, in beginRestore
    self.__transformDump()
    File "/usr/local/psa/admin/share/migration-handler/migration_handler_restore.py", line 413, in __transformDump
    shutil.copy2(restore_specification, restore_specification + ".srcformat")
    File "/usr/lib64/python2.7/shutil.py", line 127, in copy2
    copyfile(src, dst)
    File "/usr/lib64/python2.7/shutil.py", line 81, in copyfile
    with open(src, 'rb') as fsrc:
    IOError: [Errno 2] No such file or directory: '/usr/local/psa/PMM/var/20121024133037521/dump.xml'
    </errmsg>
    </response>


    failed-restore.result

    [Errno 2] No such file or directory: '/usr/local/psa/PMM/var/20121024133037521/dump.xml'

    in /usr/local/psa/PMM/var exist a file dump.xml with 0 byte

    in /usr/local/psa/PMM/msessions/20121024133037521 exist a dump.xml and dump_result.xml with correct content/errcode
     
    Last edited: Oct 24, 2012
  7. xiri

    xiri New Pleskian

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    /usr/local/psa/PMM/msessions/2012..../migration.log

    [1094]: 11:32:09 INFO Migration status reporting initialized.
    [1094]: 11:32:09 INFO Status file: /var/cache/20121024133037521/dumping-status.xml
    [1094]: 11:32:09 INFO ------------------------------------------------------------
    [1094]: 11:32:09 INFO Set backup file name 'backup' (profile 'backup', id='')

    [1094]: 11:32:09 INFO Archive content transport has been initialized
    [1094]: 11:32:09 INFO Exec: /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/api-cli/product_info.php --get-mode
    [1094]: 11:32:10 INFO New connection: mysql DBI connection. db psa, user admin, host localhost
    [1094]: 11:32:10 TRACE SQL: SELECT ip_address, id FROM IP_Addresses
    [1094]: 11:32:10 TRACE SQL: SELECT c.id, c.login, p.ip_address, c.type, c.parent_id, pl.type, c.guid FROM clients c LEFT JOIN ip_pool pl ON c.pool_id = pl.id LEFT JOIN IP_Addresses p ON pl.ip_address_id = p.id
    [1094]: 11:32:10 TRACE SQL: SELECT d.displayName, p.ip_address FROM domains d, IP_Addresses p, hosting h WHERE p.id = h.ip_address_id AND h.dom_id = d.id AND d.webspace_id = 0
    [1094]: 11:32:10 TRACE SQL: SELECT d.displayName, p.ip_address FROM domains d, IP_Addresses p, forwarding f WHERE p.id = f.ip_address_id AND f.dom_id = d.id AND d.webspace_id = 0
    [1094]: 11:32:10 TRACE SQL: SELECT d.displayName FROM domains d WHERE htype = 'none' AND webspace_id = 0
    [1094]: 11:32:10 TRACE SQL: SELECT d.displayName, d.name, c.login, c.id, d.id dom_id FROM clients c LEFT JOIN domains d ON d.cl_id = c.id WHERE d.webspace_id = 0
    [1094]: 11:32:10 TRACE SQL: SELECT smb_users.login, clients.login FROM smb_users, clients WHERE smb_users.ownerId = clients.id
    [1094]: 11:32:10 TRACE SQL: SELECT smb_roles.id, clients.login FROM smb_roles, clients WHERE smb_roles.ownerId = clients.id
    [1094]: 11:32:10 TRACE SQL: SELECT a.displayName, b.displayName FROM domains a INNER JOIN (SELECT id, displayName FROM domains) b WHERE a.webspace_id = b.id
    [1094]: 11:32:10 INFO Rsync content transport has been initialized
    [1094]: 11:32:10 DEBUG Selected domains: name.de
    [1094]: 11:32:10 DEBUG Selected clients: 1234D
    [1094]: 11:32:10 TRACE SQL: SELECT val FROM misc WHERE param = 'power_user_panel'
    [1094]: 11:32:10 INFO Client 1234D' is started
    [1094]: 11:32:10 TRACE SQL: SELECT * FROM clients WHERE login = '1234D'
    [1094]: 11:32:10 TRACE SQL: SELECT password, type FROM accounts WHERE id = '192'
    [1094]: 11:32:10 TRACE SQL: SELECT param,val FROM cl_param WHERE cl_id = 21
    [1094]: 11:32:10 TRACE SQL: SELECT `name` FROM `Skins` where `id`='1'
    [1094]: 11:32:10 TRACE SQL: SELECT http_in, http_out, ftp_in, ftp_out, smtp_in, smtp_out, pop3_imap_in, pop3_imap_out, date FROM ClientsTraffic WHERE cl_id=21
    [1094]: 11:32:10 TRACE SQL: SELECT * FROM Templates WHERE type='domain' AND owner_id = 21
    [1094]: 11:32:10 TRACE SQL: SELECT * FROM Templates WHERE type='domain_addon' AND owner_id = 21
    [1094]: 11:32:10 INFO Domain 'name.de' is started
    [1094]: 11:32:10 INFO Getting domain info
    [1094]: 11:32:10 TRACE SQL: SELECT * FROM domains WHERE displayName = 'name.de'
    [1094]: 11:32:10 TRACE SQL: SELECT perm_id FROM clients WHERE id = 21
    [1094]: 11:32:10 TRACE SQL: SELECT r.* FROM dns_recs r, domains d WHERE d.id=28 AND d.dns_zone_id=r.dns_zone_id AND ( r.type = 'CNAME' or r.type = 'A' ) AND r.host = 'www.name.de.'
    [1094]: 11:32:10 INFO Getting domain IP
    [1094]: 11:32:10 INFO Dumping domain status
    [1094]: 11:32:10 TRACE SQL: SELECT COUNT(*) FROM IP_Addresses WHERE default_domain_id=28
    [1094]: 11:32:10 INFO Dumping domain aliases...
    [1094]: 11:32:10 TRACE SQL: SELECT * FROM domainaliases WHERE dom_id='28'
    [1094]: 11:32:10 INFO OK
    [1094]: 11:32:10 INFO Getting domain limits
    [1094]: 11:32:10 TRACE SQL: SELECT param,val FROM dom_param WHERE dom_id=28
    [1094]: 11:32:10 TRACE SQL: SELECT limit_name,value FROM Limits WHERE id=48
    [1094]: 11:32:10 TRACE SQL: SELECT permission,value FROM Permissions WHERE id=202
    [1094]: 11:32:10 TRACE SQL: SELECT value FROM Permissions WHERE id = 202 and (permission = 'ipb_allow' or permission = 'nb_allow')
    [1094]: 11:32:10 INFO Dumping domain mailsystem
    [1094]: 11:32:10 TRACE SQL: SELECT status FROM DomainServices WHERE dom_id=28 AND type='mail'
    [1094]: 11:32:10 TRACE SQL: SELECT m.id, a.password, a.type FROM mail m LEFT JOIN accounts a ON m.account_id=a.id WHERE m.dom_id=28 ORDER BY m.mail_name
    [1094]: 11:32:10 TRACE SQL: SELECT * FROM mail WHERE id = 97
    [1094]: 11:32:10 TRACE SQL: SELECT uuid FROM smb_users WHERE id = 80
    [1094]: 11:32:10 TRACE SQL: SELECT param,val FROM mn_param WHERE mn_id=97
    [1094]: 11:32:10 TRACE SQL: SELECT COUNT(ra.filename) FROM mail_resp AS mr, resp_attach as ra WHERE ra.rn_id = mr.id AND mr.mn_id = 97
    [1094]: 11:32:10 TRACE SQL: SELECT alias FROM mail_aliases WHERE mn_id=97
    [1094]: 11:32:10 TRACE SQL: SELECT address FROM mail_redir WHERE mn_id=97
    [1094]: 11:32:10 TRACE SQL: SELECT id FROM mail_resp WHERE mn_id=97 ORDER BY id
    [1094]: 11:32:10 TRACE SQL: SELECT Db FROM mysql.db WHERE db='horde'
    [1094]: 11:32:10 TRACE SQL: SHOW TABLES FROM horde LIKE 'turba_objects'
    [1094]: 11:32:10 TRACE SQL: SELECT * FROM horde.turba_objects WHERE owner_id = 'info@name.de'
    [1094]: 11:32:10 TRACE SQL: SELECT version FROM Components WHERE name = 'psa-turba'
    [1094]: 11:32:10 TRACE SQL: SELECT * FROM spamfilter WHERE username = 'info@name.de'
    [1094]: 11:32:10 TRACE SQL: SELECT preference, value FROM spamfilter_preferences WHERE spamfilter_id = '81' ORDER BY length(preference), preference
    [1094]: 11:32:10 TRACE SQL: SELECT p.value FROM Parameters p, DomainServices ds WHERE ds.parameters_id = p.id AND ds.dom_id = 28 AND p.parameter = 'nonexist_mail'
    [1094]: 11:32:11 TRACE SQL: SELECT 'reject'
    [1094]: 11:32:11 TRACE SQL: SELECT p.value FROM Parameters p, DomainServices ds WHERE ds.parameters_id = p.id AND ds.dom_id = 28 AND p.parameter = 'domain_keys_sign'
    [1094]: 11:32:11 INFO Exec: /usr/local/psa/bin/aps --get-web-space-instances 28
    [1094]: 11:32:11 INFO Dumping domain databases
    [1094]: 11:32:11 TRACE SQL: SELECT id FROM data_bases WHERE dom_id=28
    [1094]: 11:32:11 INFO Dumping domain DNS
    [1094]: 11:32:11 TRACE SQL: SELECT * FROM dns_zone WHERE id=30
    [1094]: 11:32:11 TRACE SQL: SELECT * FROM dns_recs WHERE dns_zone_id=30
    [1094]: 11:32:11 INFO Dumping maillists
    [1094]: 11:32:11 TRACE SQL: SELECT status FROM DomainServices WHERE dom_id=28 AND type='maillists'
    [1094]: 11:32:11 INFO Dumping domain statistics
    [1094]: 11:32:11 TRACE SQL: SELECT http_in, http_out, ftp_in, ftp_out, smtp_in, smtp_out, pop3_imap_in, pop3_imap_out, date FROM DomainsTraffic WHERE dom_id=28
    [1094]: 11:32:11 TRACE SQL: SELECT c.id FROM domains d, hosting h, IP_Addresses ip, certificates c WHERE c.id=ip.ssl_certificate_id AND ip.id=h.ip_address_id AND h.dom_id=d.id AND d.id=28
    [1094]: 11:32:11 TRACE SQL: SELECT c.id FROM certificates c, Repository r WHERE c.id=r.component_id AND r.rep_id='' ORDER BY c.id
    [1094]: 11:32:11 TRACE SQL: SELECT * FROM hosting WHERE dom_id=28
    [1094]: 11:32:11 TRACE SQL: SELECT ip_address, mask, iface, c.pvt_key pvtkey FROM IP_Addresses i INNER JOIN certificates c ON c.id = i.ssl_certificate_id WHERE i.ssl_certificate_id IN (1)
    [1094]: 11:32:11 INFO FileFinder: md5sum resolved to
    [1094]: 11:32:11 INFO FileFinder: md5 resolved to
    [1094]: 11:32:11 DEBUG Unable to create dump: Can't call method "add" on an undefined value at Packer.pm line 5267.
    at Packer.pm line 5267
    Packer::makeSystemIpNode('Packer=HASH(0x8caf5e8)', 'XmlNode=HASH(0x8e22b6c)', 'HASH(0x8e226f8)') called at Packer.pm line 513
    Packer::addServerIp('Packer=HASH(0x8caf5e8)', 'HASH(0x8e226f8)') called at PleskX.pm line 6548
    PleskX::addServerIps('PleskX=HASH(0x8caf588)', 'ARRAY(0x8b30ce8)', 'ARRAY(0x86895d0)') called at PleskX.pm line 3119
    PleskX::makeDomainNode('PleskX=HASH(0x8caf588)', 'name.de', 0) called at PleskX.pm line 1858
    PleskX::makeClientNode('PleskX=HASH(0x8caf588)', '1234D', 'ARRAY(0x8abbb4c)', 'undef', 1) called at PleskX.pm line 1468
    PleskX::createClientsDump('PleskX=HASH(0x8caf588)') called at PleskX.pm line 615
    PleskX::dump('PleskX=HASH(0x8caf588)') called at /var/cache/20121024133037521/PleskX.pl line 265
    eval {...} called at /var/cache/20121024133037521/PleskX.pl line 145
    main::main() called at /var/cache/20121024133037521/PleskX.pl line 285

    [1094]: 11:32:11 ERROR bcf3cc40-1ec6-42ca-812b-127946792190 Unable to create dump:
    at Logging.pm line 84
    Logging::error('Unable to create dump', 'fatal') called at /var/cache/20121024133037521/PleskX.pl line 271
    main::main() called at /var/cache/20121024133037521/PleskX.pl line 285

    [1094]: 11:32:11 INFO FileFinder: pwd resolved to /bin/pwd
     
  8. IgorG

    IgorG Forums Analyst Staff Member

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  9. xiri

    xiri New Pleskian

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    Thank you. is not helpful. No solution to this problem here. Attached are the other logfiles.

    I hope this information will help them.
    The destination host is a new server, with new installed os_suse12.1 x64 and new installed Plesk 11.09!!!!
    nothing was installed another.

    I've seen all the logs but does not help me really. I do not recognize the problem.
    I ask for help.
    Thank you

    /usr/local/psa/PMM/msessions/2012.../backup_finished_status

    <?xml version="1.0" encoding="UTF-8"?>
    <status task-id="">
    <finished status="success">
    </finished>
    </status>


    /usr/local/psa/PMM/msessions/2012.../migration_result

    <?xml version="1.0"?>
    <execution-result status="success"/>


    /usr/local/psa/PMM/msessions/2012.../migration.result.1

    <?xml version="1.0"?>
    <execution-result status="success"/>


    /usr/local/psa/PMM/msessions/2012.../migration.result.2

    <?xml version="1.0"?>
    <execution-result status="success"/>


    /usr/local/psa/PMM/msessions/2012.../migration.result.3

    <?xml version="1.0"?>
    <execution-result status="success"/>


    /usr/local/psa/PMM/msessions/2012.../migration.result.4

    <?xml version="1.0"?>
    <execution-result status="success"/>


    /usr/local/psa/PMM/msessions/2012.../migration.result.4

    <?xml version="1.0"?>
    <execution-result status="success"/>


    /usr/local/psa/PMM/msessions/2012.../migration.status

    <?xml version="1.0"?>
    <migration-status><idle/></migration-status>


    /usr/local/psa/PMM/msessions/2012.../mixed-result.xml

    <?xml version="1.0" encoding="UTF-8"?>
    <execution-result-mixed status="error" log-location="">
    <backup status="error" log-location="/var/cache/20121024133037521/migration.result">
    <object type="client" name="1234D">
    <object type="domain" name="dnamer.de">
    <message code="fatal" severity="error" id="bcf3cc40-1ec6-42ca-812b-127946792190">
    <description>Unable to create dump</description>
    </message>
    </object>
    </object>
    </backup>
    <transfer status="success">
    </transfer>
    </execution-result-mixed>


    /usr/local/psa/PMM/msessions/2012.../restore_task_status

    <?xml version="1.0" encoding="UTF-8"?>
    <restore status="error" log-location="">
    <deploy task-id="">
    <finished status="error" log-location="/usr/local/psa/PMM/msessions/20121024133037521/failed-restore.result">
    </finished>
    </deploy>
    </restore>


    /usr/local/psa/PMM/msessions/2012.../transfer.result

    <?xml version="1.0"?>
    <execution-result status="success"/>


    /usr/local/psa/PMM/msessions/2012.../step

    restore


    /usr/local/psa/PMM/msessions/2012.../transformation.log

    [24-Oct-2012 13:32:15] Debug: transformationSettings (TransformationSettings Object
    (
    [_originalXmlFilename:TransformationSettings:private] => /usr/local/psa/PMM/var/20121024133037521/dump.xml
    [_transformedXmlFilename:TransformationSettings:private] => /usr/local/psa/PMM/var/20121024133037521/dump.xml.tmp
    [_xsltParams:TransformationSettings:private] => Array
    (
    )

    )
    )
    [24-Oct-2012 13:32:15] Debug: Seleced transformer TransparentTransformer


    /usr/local/psa/PMM/msessions/2012.../restore_task_status

    <?xml version="1.0" encoding="UTF-8"?>
    <restore status="error" log-location="">
    <deploy task-id="">
    <finished status="error" log-location="/usr/local/psa/PMM/msessions/20121024133037521/failed-restore.result">
    </finished>
    </deploy>
    </restore>
     
    Last edited: Oct 25, 2012
  10. xiri

    xiri New Pleskian

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    Dear ladies and gentlemen of parallels,
    I have the following questions:
    what should be the content of dump? Is it the dump.xml, dum_result.xml?
    The migration wizard generates a dump.xml and dump_result.xml in msessions.
    in / usr / local / psa / pmm / var one dump.xml size 0 bytes exist.
    On the sql database can be accessed through the migrationasistenten. Otherwise I can see no error.
    Many thanks for your support.
     
  11. IgorG

    IgorG Forums Analyst Staff Member

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    Have you read this documentation? http://download1.parallels.com/Ples...linux-advanced-administration-guide/68837.htm
     
  12. xiri

    xiri New Pleskian

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    Hello Igor,
    I can make a backup. The data are then in / var / lib / psa / dumps / clients. just why does the migration manager no dump?
    Thanks for the help.
     
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