Unable to increase upload limit since upgrade?

[Slavik]

So before the upgrade one of my accounts had an extra pvp upload limit set.

memory_limit = 512M
max_execution_time = 1800
upload_max_filesize = 128M
max_input_time = 1800
post_max_size = 256M


Despite these still being set the user is unable to uload anything larger than a few mb?

Any ideas?

 

[Slavik]

Bump for fixes

 

[Slavik]

Nearly a week without a single reply?

When I see a stable release pushed in the update manager, I expect it to be that.

Not to now have customers moaning because basic features such as setting upload size are not working.

 

[abdi]

Does running

<?php phpinfo() ?>

Show the changes set as changed or NOT changed?
How are you making those changes?

By editing /var/www/vhosts/domain.com/etc/php.ini or /etc/php.ini ??
Dont also forget to make a restart of apache after saving ..

 

[Slavik]

PHPinfo shows the right values.

Changes made at domain level.

Obviously have restarted after the changes done...

 

[theamigaone]

This could be down to the apache mod_fcgid.c which enforces an upload limit if you use fastcgi

theres a flag called

FcgidMaxRequestLen

But it seems on our site we are having a problem too where now we are limited to 16mb upload and its ignoring

/etc/http/conf.d/fcgid.conf

it seems to have happened since the Plesk 11 upgrade.

 

[DylanMacak]

Upload Large Files Issue

Same thing here, no matter what I do, I just can't upload large files. By large, I mean anything larger than 16MB.

/etc/httpd/conf.d/fcgid.conf show correct value for
FcgidMaxRequestLen 1073741824 (1GB)

but in the error log it is still quitting after 16783072 (16MB). It seems to me that there's some setting somewhere that overwrites FcgidMaxRequestLen set in fcgid.conf.

I changed all values in php.ini to a very large values, but nothing helps:
file_uploads On
upload_max_filesize 600M
max_input_time 1200
memory_limit 1G
max_execution_time 1200
post_max_size 700M

I am on Media Temple (dv) server.

Any ideas?

 

[KatherineD]

Hi DylanMacak,

Some of the values you've included are definitely a bit high. But it is tough to distinguish what the issue might be since we can't take a look at your server. If you're still having issues, please open up a report request in your AccountCenter under the Support tab. If you have any questions, please let us know. We hope to help get this issue resolved for you!

Kat D.
(mt) Media Temple
Social Media Team

 

[abdi]

What I noticed is that the php settings you set in the control panel are effective only when you run PHP as Fast CGI rather than as an Apache module.

Then, you restart apache (though a change in panel should work right away)

 

[DylanMacak]

Katherine,
already submitted a ticked to Media Temple, but they do not support dedicated packages, they just sent me a few links where the problem is described in more details.

I tried everything that was suggested and I am still having issues.

Here's my error log:
mod_fcgid: HTTP request length 16781472 (so far) exceeds MaxRequestLen (16777216)

I was wondering if you know if there's another file where FcgidMaxRequestLen is set and maybe that overrides my main setting in /etc/httpd/conf.d/fcgid.conf ?

 

[DylanMacak]

Some progress...

Well, thanks to IgorG from Parallels Team, here's some info about where MaxRequestLen is set as well, at least on Media Temple (dv).

/usr/local/psa/admin/conf/templates/default/domain/domainVirtualHost.php

Still getting an error though, but now I know I need to look somewhere else...

 

[DylanMacak]

Solved.

OK, here's how I solved it in case somebody has the same problem...

First, I found FcgidMaxRequestLen in /usr/local/psa/admin/conf/templates/default/domain/domainVirtualHost.php and increased it to 1G (FcgidMaxRequestLen 1073741824). That did not work.

The FcgidMaxRequestLen value that replaced the value set in /etc/httpd/conf.d/fcgid.conf can be found here: /var/www/vhosts/your_domain_name_here/conf/last_httpd_ip_default.include

It was incorrectly set to 16777216. I increased it to 1073741824 and was able to upload large files. I tested 120MB file and everything worked fine.

 

[abdi]

Thanks for sharing that information Dylan. Its actually a common problem ...

 

[KatherineD]

DylanMacak,

I'm sorry for the delay in my response, I see that you were able to resolve your issue though! If there are any other questions, please let me know or you can always reach us via support request or phone. Have a great week!

Kat D.
(mt) Media Temple
Social Media Team

 

[KirillU]

Thank you, DylanMacak, It works!

2 Parallels team - need automated fix, because it is quite impossible to fix it manually on all domains/subdomains.
the best was were to include this option to service plan config (php options) in admin panel

 

[Alexey.Plotnitsky]

DylanMacak, KirillU,

You should copy modified template file to
/usr/local/psa/admin/conf/templates/custom/domain/domainVirtualHost.php

There it will not be affected by Plesk update.

 

[tjillinois]

No Effect

Greetings,

I'm running into this problem. First users complained about an inability to upload. This was the standard PHP memory and upload limit which I fixed within plesk.

This generated a different error:
[Fri Oct 12 16:16:18 2012] [warn] [client 127.0.0.1] mod_fcgid: HTTP request length 16784656 (so far) exceeds MaxRequestLen (16777216), referer:

Obviously I've found this thread that discusses this issue.

Due to this I've attempted to fix fcgid in a number of ways:

1) Change it on an individual hosts config:
/var/www/vhosts/host_dns/conf/last_httpd.include

2)Changed teh default template:
/usr/local/psa/admin/conf/templates/default/domain/domainVirtualHost.php

3)Also the main apache config:
/etc/apache2/mods-available/fcgid.conf

I've restarted Apache via command line, and within the plesk panel and also the psa service. But despite this I'm still seeing the above error. Any thoughts as to why this change isn't having an effect?

 

[tjillinois]

Restart after config changes

For those curious to get these settings to actually apply you have to run this command:

/usr/local/psa/admin/bin/httpdmng --reconfigure-all

 

[Alexey.Plotnitsky]

Hi tjillinois,
1) You should not modify /var/www/vhosts/host_dns/conf/last_httpd.include
since it is a link to latest generated config file by Plesk. It will be overwritten by Plesk on next vhost modification

2) It is better to copy your domainVirtualHost.php template to
/usr/local/psa/admin/conf/templates/custom/domain/domainVirtualHost.php
There it will not be overwritten during next Plesk update

 

[Atramasis]

To sum it up

1. Copy /usr/local/psa/admin/conf/templates/default/domain/domainVirtualHost.php to /usr/local/psa/admin/conf/templates/custom/domain/domainVirtualHost.php

2. Edit FcgidMaxRequestLen in line ~126 to FcgidMaxRequestLen 1073741824

3. Run /usr/local/psa/admin/bin/httpdmng --reconfigure-all



It worked for me, but it would be easier if we could change it in the panel (system wide or per domain). Please.