Unable to move files to another drive

[Cameron_W]

Hi,

I just recently created a new server with windows 2012 R2 server and need to move the mail and backups to another drive.

I have tried to run the Plesk reconfigurator as an Administrator and it comes up with the following error message please see attached screenshot

 

[IgorG]

Not enough details. First of all make sure that Plesk service is started and port 8443 is open and MailEnable service started too.

 

[Cameron_W]

IgorG,

All services are started including plesk and mailenable

 

[24x7serversupports]

Did you tried using migration tool? Did it gave same error? You can upload backup file to backup manager and restore it manually.