Issue Unable to send Mail

[jlsec]

Server operating system version

Ubuntu 20.04

Plesk version and microupdate number

Plesk Obsidian Version 18.0.54 Update #3

Hi Everyone!
New VPS, we got Plesk up and running, only problem is when we are sending emails, we get:

CC35717E570: to=<[email protected]>, relay=none, delay=2530, delays=2439/0.01/91/0, dsn=4.4.1, status=deferred (connect to alt2.gmail-smtp-in.l.google.com[142.251.9.26]:25: Connection timed out) All ports on the server, and the host, Ionos, has verified port 25 is open as well. We can receive external email. We can also send and receive locally on the same domain. Any help at all would be appreciated, this is driving me crazy!

 

[Peter Debik]

Does this only affect GMail recipients or can you not send mails to any location?

 

[Arman_Code]

Hi Everyone!
New VPS, we got Plesk up and running, only problem is when we are sending emails the emails are not delivered to external server like Gmail no Error show.
Please Help

 

[Peter Debik]

- Does the sender domain have an SPF record in the nameserver dataset?
- Is port 25 open on your server and in the firewall that your data center has?
- Does the issue only occur with GMail or also with other recipient servers?
- Have you checked /var/log/maillog for entries regarding the outgoing mail? What is logged for it?

 

[Arman_Code]

- Does the sender domain have an SPF record in the nameserver dataset?
Ans: Yes i purchased domain from Go daddy --> v=spf1 a mx ~all is my SPF Record
- Is port 25 open on your server and in the firewall that your data center has?
Ans: I dont know about it Because i am newbie in the server configration.
- Does the issue only occur with GMail or also with other recipient servers?
Ans.Not sending email on any server
- Have you checked /var/log/maillog for entries regarding the outgoing mail? What is logged for it?
Ans:From where i can check it ?