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Issue Unable to update - Says Vendor Locked

saikish78

New Pleskian
Failed to read product information from the file : Can't process products.inf3: Failed to download the file http://parallels.mirrors.ovh.net/parallels/products.inf3:
The requested URL returned error: 404 Not Found

Can't process versions.inf3: Failed to download the file http://parallels.mirrors.ovh.net/parallels/versions.inf3:
The requested URL returned error: 404 Not Found


In the update section it says the vendor has locked it. I spoke with the vendor support team and they have confirmed it as PLESK BUG.
 

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