• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
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Issue Unable to update - Says Vendor Locked

saikish78

New Pleskian
Failed to read product information from the file : Can't process products.inf3: Failed to download the file http://parallels.mirrors.ovh.net/parallels/products.inf3:
The requested URL returned error: 404 Not Found

Can't process versions.inf3: Failed to download the file http://parallels.mirrors.ovh.net/parallels/versions.inf3:
The requested URL returned error: 404 Not Found


In the update section it says the vendor has locked it. I spoke with the vendor support team and they have confirmed it as PLESK BUG.
 

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