Resolved "Unsupported method" error when try to install plesk updates!?

[jmar83]

that problem occured EVERY TIME i tried to install the plesk only upgrades, my current version is 17.8.11 update 68... now i tried to install update 70 and on the next web page i get error "unsupported method" ???

("plesk repair" does not give any errors / problems, it runs 100% successful to the end.)

Then, when i click "Install upgrade" at the next page (there where the error occurs), i get the message "plesk wait while plesk install updates ..."

After that i get the message "plesk update failed, click here to close message"... BUT: At the same page, i see that the plesk version is upgrade 70 now.

Why? And how to solve that problem??

Thank you for your feedback!


Regards, Jan

 

[Ales]

Can you see any errors in the /var/log/plesk/install/autoinstaller3.log ?

 

[jmar83]

No, but i can't see any errors (file is attached as `autoinstaller3.zip`), maybe you can?


Best regards,
Jan

 

[jmar83]

Maybe somebody else will find the issue in that log file..?

 

[jmar83]

How to solve that issue??

 

[IgorG]

I think you have to ask the assistance of Plesk Support Team for your case.

 

[jmar83]

Just for money you mean... hmmm.. firstly, i will think about another solution then plesk

 

[jmar83]

"Just for money you mean... hmmm.. firstly, i will think about another solution then plesk"

Problem solved by installing plesk 18 - money saved hehe