1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Update 10.0.1 to 10.3.1 Plesk Panel Fail

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by Yotatan, Sep 16, 2011.

  1. Yotatan

    Yotatan Guest

    0
     
    Hello,
    I'm on a Windows 2008 server R2 and I have to make a virtual server of it for testing the update of plesk panel from 10.0.1 to 10.3.1 (I did the update step by step also 10.0.1 to 10.1.1 ...) and I have an error :

    Installation started in background
    Determining the packages that need to be installed.
    File downloading PANEL-WIN_10.1.1/dist-msi-Microsoft-2003-i386/panel.msi: completed.
    File downloading PANEL-WIN_10.1.1/dist-msi-Microsoft-2003-i386/plesk-skins.msi: completed.
    File downloading PANEL-WIN_10.1.1/dist-msi-Microsoft-2003-i386/plesk-backup.msi: completed.
    File downloading PANEL-WIN_10.1.1/dist-msi-Microsoft-2003-i386/php5.msi:completed.
    File downloading PANEL-WIN_10.1.1/dist-msi-Microsoft-2003-i386/webmail.msi: completed.
    File downloading SITEBUILDER-WIN_5.1.0/dist-msi-Microsoft-2003-i386/sitebuilder.msi: completed.
    File downloading BILLING-WIN_10.1.0/dist-msi-Microsoft-2003-i386/billing.msi: completed.
    File downloading BILLING-WIN_10.1.0/dist-msi-Microsoft-2003-i386/billing-plugins.msi: completed.
    Starting installation of packages
    upgrading Parallels Panel...
    MSI: Error! The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2318.
    Failed to install 'C:\2a6894ae4cbfca547be353e4cd72a29d\parallels\PANEL-WIN_10.1.1\dist-msi-Microsoft-2003-i386\panel.msi' with error 1603


    I have search 1-2 days and I haven't found any solution. I have test to restart the update, to repair the installation, to check the permissions, but nothing resolve it...

    Please anybody can help me ?
     
  2. Yotatan

    Yotatan Guest

    0
     
    Please anybody have the same problem ??
     
  3. Yotatan

    Yotatan Guest

    0
     
    I have try another thing and then i have try to update and another fail ...


    Installation started in background
    Determining the packages that need to be installed.
    skip package 'upgrade-assist-10.0.0.0.noarch' from component base - there is same or newer version of this package is installed (in system upgrade-assist-10.0.0.0.noarch)
    skip package 'mysql-4.1.2201.noarch' from component base - there is same or newer version of this package is installed (in system mysql-4.1.2201.noarch)
    skip package 'plesk-engine-10.3.0.noarch' from component base - there is same or newer version of this package is installed (in system plesk-engine-10.3.0.noarch)
    skip package 'spaw-10.0.0.noarch' from component base - there is same or newer version of this package is installed (in system spaw-10.0.0.noarch)
    Check package set before installation
    The following components will be installed because they are required by the components you selected: 'mysql-client'
    File downloading PANEL-WIN_10.3.0/dist-msi-Microsoft-2003-i386/plesk.msi:10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading PANEL-WIN_10.3.0/dist-msi-Microsoft-2003-i386/panel.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading PANEL-WIN_10.3.0/dist-msi-Microsoft-2003-i386/plesk-skins.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading PANEL-WIN_10.3.0/dist-msi-Microsoft-2003-i386/plesk-backup.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading PANEL-WIN_10.3.0/dist-msi-Microsoft-2003-i386/bind.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading PANEL-WIN_10.3.0/dist-msi-Microsoft-2003-i386/php5.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading PANEL-WIN_10.3.0/dist-msi-Microsoft-2003-i386/phpmyadmin.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading PANEL-WIN_10.3.0/dist-msi-Microsoft-2003-i386/webmail.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading SITEBUILDER-WIN_10.3.0/dist-msi-Microsoft-2003-i386/sitebuilder.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading BILLING-WIN_10.3.0/dist-msi-Microsoft-2003-i386/billing.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading BILLING-WIN_10.3.0/dist-msi-Microsoft-2003-i386/billing-plugins.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading BILLING-WIN_10.3.0/dist-msi-Microsoft-2003-i386/sso.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading PANEL-WIN_10.3.0/dist-msi-Microsoft-2003-i386/mysql-server-configurator.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading PANEL-WIN_10.3.0/thirdparty-msi-Windows-any-x86_64/mysql-essential-5.1.56-win32.msi: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    Starting installation of packages
    upgrading Parallels Panel core components...
    MSI: Error! The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psapipe
    Failed to install 'C:\2a6894ae4cbfca547be353e4cd72a29d\parallels\PANEL-WIN_10.3.0\dist-msi-Microsoft-2003-i386\plesk.msi' with error 1603
    Error: Action sequence 'upgrade: upgrading Parallels Panel core components...' of package 'plesk' has been failed with code 1603
    Not all packages were installed.
    Please, contact product technical support.
     
  4. RenatoB

    RenatoB New Pleskian

    13
    35%
    Joined:
    Oct 18, 2011
    Messages:
    14
    Likes Received:
    0
    Olá Yotatan,

    I had same problem, and you should try the command below in order to upgrade

    C:\>"%plesk_bin%\ai.exe" --console --debug
     
  5. Yotatan

    Yotatan Guest

    0
     
    Hello,
    I have try your command but the result is the same :

    MSI: Error! The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psapipe
    Failed to install 'C:\2a6894ae4cbfca547be353e4cd72a29d\parallels\PAN EL-WIN_10.3.0\dist-msi-Microsoft-2003-i386\plesk.msi' with error 1603
    Error: Action sequence 'upgrade: upgrading Parallels Panel core components...' of package 'plesk' has been failed with code 1603
    Not all packages were installed.
    Please, contact product technical support.

    Why is the upgrade so difficult ?? :(
     
  6. IgorG

    IgorG Forums Analyst Staff Member

    49
    24%
    Joined:
    Oct 27, 2009
    Messages:
    24,572
    Likes Received:
    1,243
    Location:
    Novosibirsk, Russia
    BTW, 1603 error code means:
    See
    http://msdn.microsoft.com/en-us/library/aa372835(v=vs.85).aspx

    To find error description, for example, try to search from the end of the autoinstaller log to begin words like: 'Error!', 'Return value 3', etc.
     
  7. AvinashY

    AvinashY Guest

    0
     
Loading...