Update 69 12.0.18 Update Nr. Failed

[acscomputer]

• OS: CentOS 6.7 (Final)
• Plesk Version: 12.0.18 Update Nr. 68

see log File

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 28%..49%..80%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..35%..61%..87%..100% was finished.
File downloading sso.inf3: 10%..37%..64%..100% was finished.
File downloading setemplates.inf3: 19%..69%..100% was finished.
File downloading pp-sitebuilder.inf3: 12%..20%..31%..40%..52%..61%..70%..81%..92%..100% was finished.
File downloading billing.inf3: 12%..20%..31%..48%..64%..72%..89%..96%..100% was finished.
File downloading mysql.inf3: 17%..61%..100% was finished.
File downloading apache.inf3: 35%..100% was finished.
File downloading nginx.inf3: 15%..26%..37%..48%..64%..86%..97%..100% was finished.
File downloading php56.inf3: 72%..100% was finished.
File downloading php55.inf3: 32%..100% was finished.
File downloading php54.inf3: 31%..100% was finished.
File downloading php53.inf3: 72%..100% was finished.
File downloading php52.inf3: 32%..100% was finished.
File downloading pmm.inf3: 32%..100% was finished.
Checking for installed packages...
File downloading PSA_12.0.18/plesk-12.0.18-cos6-x86_64.inf3: 13%..20%..30%..42%..50%..63%..71%..81%..94%..100% was finished.
File downloading PSA_12.0.18/plesk-patches-12.0.18-cos6-x86_64.inf3: 10%..20%..30%..40%..51%..61%..70%..80%..91%..100% was finished.
File downloading SITEBUILDER_12.0.7/sitebuilder-12.0.7-rhall-all.inf3: 56%..100% was finished.
File downloading BILLING_12.0.18/billing-12.0.18-rhall-all.inf3: 100% was finished.
File downloading NGINX_1.9.4/nginx-1.9.4-cos6-x86_64.inf3: 100% was finished.
File downloading PHP_5.6.14/php56-5.6.14-cos6-x86_64.plesk12.inf3: 13%..48%..84%..100% was finished.
File downloading PHP_5.5.30/php55-5.5.30-cos6-x86_64.plesk12.inf3: 31%..48%..100% was finished.
File downloading PHP_5.4.45/php54-5.4.45-cos6-x86_64.plesk12.inf3: 13%..66%..84%..100% was finished.
File downloading PHP_5.3.29/php53-5.3.29-cos6-x86_64.plesk12.inf3: 30%..47%..100% was finished.
File downloading PHP_5.2.17/php52-5.2.17-cos6-x86_64.plesk12.inf3: 31%..49%..100% was finished.
Loaded plugins: fastestmirror


Detecting installed product components.
Gathering information about installed license key...
Launching component checkers...
File downloading PSA_12.0.18/examiners/panel_preupgrade_checker.php: 10%..20%..30%..40%..52%..60%..71%..81%..90%..100% was finished.
File downloading PSA_12.0.18/examiners/php_launcher.sh: 100% was finished.
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* atomic: mirror1.34sp.com
* base: mirror.switch.ch
* epel: mirror.netcologne.de
* extras: mirror.switch.ch
* openvz-kernel-rhel6: mirror.softaculous.com
* openvz-utils: mirror.softaculous.com
* updates: mirror.switch.ch
* webtatic: uk.repo.webtatic.com

PHP_5_2_17-dist | 2.9 kB 00:00

PHP_5_2_17-dist/primary_db | 14 kB 00:00

PHP_5_2_17-thirdparty | 2.9 kB 00:00

PHP_5_3_29-dist | 2.9 kB 00:00

PHP_5_3_29-dist/primary_db | 14 kB 00:00

PHP_5_3_29-thirdparty | 2.9 kB 00:00

PHP_5_4_45-dist | 2.9 kB 00:00

PHP_5_4_45-dist/primary_db | 14 kB 00:00

PHP_5_4_45-thirdparty | 2.9 kB 00:00

PHP_5_5_30-dist | 2.9 kB 00:00

PHP_5_5_30-dist/primary_db | 14 kB 00:00

PHP_5_5_30-thirdparty | 2.9 kB 00:00

PHP_5_6_14-dist | 2.9 kB 00:00

PHP_5_6_14-dist/primary_db | 14 kB 00:00

PHP_5_6_14-thirdparty | 2.9 kB 00:00

PPB_12_0_18-dist | 951 B 00:00

PPB_12_0_18-thirdparty | 951 B 00:00

PSA_12_0_18-dist | 2.9 kB 00:00

PSA_12_0_18-dist/primary_db | 107 kB 00:00

PSA_12_0_18-thirdparty | 2.9 kB 00:00

SITEBUILDER_12_0_7-dist | 951 B 00:00

SITEBUILDER_12_0_7-thirdparty | 951 B 00:00
+ plesk-php55-tidy
+ plesk-php55-enchant
+ fail2ban
+ plesk-php54-bcmath
+ plesk-php56-odbc
+ plesk-php54-xml
+ plesk-php54-imap
+ plesk-php56-intl
+ plesk-php53-odbc
+ plesk-php55-odbc
+ plesk-php56-mcrypt
+ plesk-php53-dba
+ plesk-php55-release
+ plesk-php55-opcache
+ plesk-php53-pgsql
+ psa-phpmyadmin
+ plesk-php53
+ plesk-php55-xml
+ plesk-php56-pear
+ plesk-php56-tidy
+ plesk-php53-gd
+ plesk-php55-pspell
+ plesk-php54-intl
+ plesk-php54-pear
+ plesk-php56
+ plesk-php53-process
+ plesk-php54-cli
+ plesk-php53-soap
+ plesk-php53-xmlrpc
+ plesk-php53-intl
+ plesk-php54-pdo
+ plesk-php56-opcache
+ plesk-php55-mysql
+ plesk-php56-mbstring
+ plesk-php55-ldap
+ plesk-php55-snmp
+ plesk-php55-imap
+ plesk-php53-snmp
+ plesk-php53-mbstring
+ plesk-php55-cli
+ plesk-php54-dba
+ plesk-php55-intl
+ plesk-php54-gd
+ plesk-php54-enchant
+ plesk-php56-dba
+ plesk-php55-soap
+ plesk-php55-mbstring
+ plesk-php54-pspell
+ plesk-php55-bcmath
+ plesk-php53-imap
+ plesk-php56-pdo
+ plesk-php54-ldap
+ plesk-php56-snmp
+ plesk-php56-pgsql
+ plesk-php56-gd
+ plesk-php53-xml
+ plesk-php53-release
+ plesk-php55-dba
+ plesk-php54
+ plesk-php53-bcmath
+ plesk-php54-mcrypt
+ plesk-php54-pgsql
+ plesk-php56-bcmath
+ plesk-php56-soap
+ plesk-php56-xmlrpc
+ plesk-php56-ldap
+ plesk-php55-pear
+ plesk-php55-pdo
+ plesk-php54-process
+ plesk-php56-mysql
+ plesk-php53-mysql
+ sw-engine
+ plesk-php56-enchant
+ plesk-php53-mcrypt
+ plesk-php53-cli
+ plesk-php54-tidy
+ plesk-php56-pspell
+ plesk-php54-odbc
+ plesk-php54-mysql
+ plesk-php54-release
+ plesk-php56-xml
+ plesk-php55-process
+ plesk-php54-xmlrpc
+ plesk-php55-pgsql
+ plesk-php55
+ plesk-php53-pdo
+ plesk-php53-enchant
+ plesk-php56-cli
+ plesk-php53-tidy
+ plesk-php53-pspell
+ plesk-php55-mcrypt
+ plesk-php55-xmlrpc
+ plesk-php56-process
+ plesk-php54-snmp
+ plesk-php55-gd
+ pp12.0.18-bootstrapper
+ plesk-php56-imap
+ plesk-php53-ldap
+ plesk-php54-soap
+ plesk-php54-mbstring
+ psa-updates
+ plesk-php56-release

Following amount of diskpace required in directories:
/usr/local: 2700.00 Mb.
Total required: 2700.00 Mb, available 68976.00 Mb.

Installing packages
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* atomic: mirror1.34sp.com
* base: mirror.switch.ch
* epel: mirror.netcologne.de
* extras: mirror.switch.ch
* openvz-kernel-rhel6: mirror.softaculous.com
* openvz-utils: mirror.softaculous.com
* updates: mirror.switch.ch
* webtatic: uk.repo.webtatic.com

pp12.0.18-bootstrapper-12.0.18-cos6.build1200151014.14.x | 177 kB 00:00
Running rpm_check_debug
Non-fatal POSTIN scriptlet failure in rpm package pp12.0.18-bootstrapper-12.0.18-cos6.build1200151014.14.x86_64
Updating: pp12.0.18-bootstrapper-12.0.18-cos6.build1200151014.14.x86_64 [1/2]
/var/tmp/rpm-tmp.UFrUwD: fork: Cannot allocate memory
/var/tmp/rpm-tmp.UFrUwD: fork: Cannot allocate memory
mkdir: cannot create directory `': No such file or directory
/var/tmp/rpm-tmp.UFrUwD: fork: Cannot allocate memory
mkdir: cannot create directory `': No such file or directory
chown: cannot access `Unable': No such file or directory
chown: cannot access `to': No such file or directory
chown: cannot access `create': No such file or directory
chown: cannot access `log': No such file or directory
chown: cannot access `directory': No such file or directory
chown: cannot access `:': No such file or directory
/var/tmp/rpm-tmp.UFrUwD: fork: Cannot allocate memory
/var/tmp/rpm-tmp.UFrUwD: fork: Cannot allocate memory
/var/tmp/rpm-tmp.UFrUwD: fork: Cannot allocate memory
warning: %post(pp12.0.18-bootstrapper-12.0.18-cos6.build1200151014.14.x86_64) scriptlet failed, exit status 254
tac: write error: Broken pipe
tac: write error: Broken pipe
Cleanup: pp12.0.18-bootstrapper [2/2]
Verify: 1/2: pp12.0.18-bootstrapper.x86_64 0:12.0.18-cos6.build1200151014.14 - u
Verify: 2/2: pp12.0.18-bootstrapper.x86_64 0:12.0.18-cos6.build1200150817.13 - ud
/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh: fork: Cannot allocate memory
/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh: fork: Cannot allocate memory
cat: write error: Broken pipe
/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh: fork: Cannot allocate memory
/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh: fork: Cannot allocate memory
/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh: fork: Cannot allocate memory
/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh: fork: Cannot allocate memory
/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh: fork: Cannot allocate memory

ERROR: An error occurred during performing of installation PREP actions (see log for details). Installation was rolled back.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.


What to do?

 

[abdi]

"[...]Cannot allocate memory[...]"
Looks like you have run out of HDD storage, have you?

What do you get with

df -h

 

[acscomputer]

I got this ..... its not full.... only 20%


Filesystem Size Used Avail Use% Mounted on
/dev/simfs 89G 17G 68G 20% /
none 3.9G 4.0K 3.9G 1% /dev
none 3.9G 12K 3.9G 1% /dev/shm
/dev/simfs 89G 17G 68G 20% /var/named/chroot/etc/named
/dev/simfs 89G 17G 68G 20% /var/named/chroot/var/named
/dev/simfs 89G 17G 68G 20% /var/named/chroot/etc/named.rfc1912.zones
/dev/simfs 89G 17G 68G 20% /var/named/chroot/etc/rndc.key
/dev/simfs 89G 17G 68G 20% /var/named/chroot/usr/lib64/bind
/dev/simfs 89G 17G 68G 20% /var/named/chroot/etc/named.iscdlv.key
/dev/simfs 89G 17G 68G 20% /var/named/chroot/etc/named.root.key

 

[IgorG]

What about RAM? Is it VPS? "Cannot allocate memory" error indicates lack of memory resources.

 

[acscomputer]

Memory 8GB

Cpu(s): 0.2%us, 0.2%sy, 0.0%ni, 99.7%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 8012508k total, 3436340k used, 4576168k free, 0k buffers
Swap: 0k total, 0k used, 0k free, 1359392k cached

The Server runs on Cent OS6.7, and on OpenVZ.

 

[abdi]

It is typical error when VZ container does not have enough memory, just restart container, go in it and do this:

wget http://download.openvz.org/contrib/utils/vzcheck.sh
chmod 755 vzcheck.sh ; ./vzcheck.sh

Sometimes container runs out of disk space and some processes start eating ram, so check disk space limits too. If everything checks out okay, then you have to check hosts hardware for bad ram, bad hard drive, fans/overheating and etc.

 

[abdi]

Hope this can help too:
https://www.supportsages.com/blog/2014/07/openvz-fix-unable-to-fork-cannot-allocate-memory/

 

[acscomputer]

I've restaret the server and now the Update runs fine.....
But I have other issues whit script that hangs up, something is wrong whit memory.
Thank you.

 

[abdi]

A PHP Script?
Which type of script

 

[IgorG]

Check also resources with failcounters in output of command

# cat /proc/user_beancounters

 

[acscomputer]

Whit the Update and a restart of the Server its fixed.