Update Error

[benschi11]

If I try to Update the Plesk Panel I get the following erro

Execution failed.
Command: ai.exe
Arguments: Array
(
    [0] => --select-product-id
    [1] => panel
    [2] => --select-release-current
    [3] => --upgrade-installed-components
)

Details: ERROR: Failed to read product information from the file : Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3:
couldn't connect to host
Can't process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3:
couldn't connect to host
Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.

Any ideas?

 

[IgorG]

Check that hostname autoinstall-win.pp.parallels.com is resolvable correctly and Windows firewall is stopped.